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What is UpTrain?

Gather metrics that evaluate factual accuracy, quality of context retrieval, adherence to guidelines, tonality, and other relevant criteria. Without measurement, progress is unattainable. UpTrain diligently assesses the performance of your application based on a wide range of standards, promptly alerting you to any downturns while providing automatic root cause analysis. This platform streamlines rapid and effective experimentation across various prompts, model providers, and custom configurations by generating quantitative scores that facilitate easy comparisons and optimal prompt selection. The issue of hallucinations has plagued LLMs since their inception, and UpTrain plays a crucial role in measuring the frequency of these inaccuracies alongside the quality of the retrieved context, helping to pinpoint responses that are factually incorrect to prevent them from reaching end-users. Furthermore, this proactive strategy not only improves the reliability of the outputs but also cultivates a higher level of trust in automated systems, ultimately benefiting users in the long run. By continuously refining this process, UpTrain ensures that the evolution of AI applications remains focused on delivering accurate and dependable information.

What is Dialogflow?

Dialogflow, developed by Google Cloud, serves as a platform for natural language understanding, enabling the creation and integration of conversational interfaces for various applications, including mobile and web platforms. This tool simplifies the process of embedding various user interfaces, such as bots or interactive voice response systems, into applications. With Dialogflow, businesses can establish innovative methods for customer engagement with their products. It is capable of processing customer inputs in diverse formats, including both text and audio, such as voice calls. Additionally, Dialogflow can generate responses in text format or through synthetic speech, enhancing user interaction. The platform offers specialized services through Dialogflow CX and ES, specifically designed for chatbots and contact center applications. Furthermore, the Agent Assist feature is available to support human agents in contact centers, providing them with real-time suggestions while they engage with customers, ultimately improving service efficiency and customer satisfaction. By leveraging these capabilities, companies can significantly enhance the overall customer experience.

Media

Media

Integrations Supported

AutoResponder
BotCore
Chatterbox
CodeBaby
Google Cloud Platform
Infobip
KODA Bots
Kore.ai
Meya
NICE CXone Mpower
Neo Enterprise Assistant Platform
Pipedream
PubNub
Quickwork
Resemble AI
SilFer Bots
Smart IVR
WIT Conversation Platform
Yodel.io
respond.io

Integrations Supported

AutoResponder
BotCore
Chatterbox
CodeBaby
Google Cloud Platform
Infobip
KODA Bots
Kore.ai
Meya
NICE CXone Mpower
Neo Enterprise Assistant Platform
Pipedream
PubNub
Quickwork
Resemble AI
SilFer Bots
Smart IVR
WIT Conversation Platform
Yodel.io
respond.io

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UpTrain

Company Location

United States

Company Website

uptrain.ai/

Company Facts

Organization Name

Google

Date Founded

1998

Company Location

United States

Company Website

cloud.google.com/dialogflow

Categories and Features

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

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