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What is Uptrace?

Uptrace is an advanced observability platform leveraging OpenTelemetry that empowers users to effectively monitor, understand, and optimize complex distributed systems. Featuring a cohesive and intuitive dashboard, it enables efficient management of your entire application stack. This design allows for a quick overview of all services, hosts, and systems seamlessly in one interface. Its distributed tracing capability permits users to track the path of a request as it navigates through various services and components, detailing the timing of every operation alongside any logs and errors that occur in real-time. Utilizing metrics, you can rapidly assess, visualize, and keep an eye on a wide array of operations with analytical tools such as percentiles, heatmaps, and histograms. By receiving timely alerts regarding application downtimes or performance anomalies, you can act swiftly to address incidents. Additionally, the platform facilitates monitoring every aspect—spans, logs, errors, and metrics—through a cohesive query language, further streamlining the observability experience. This integrated approach guarantees that you gain all the essential insights needed to sustain peak performance across your distributed systems, thereby enhancing overall operational efficiency.

What is BMC Helix Operations Management?

BMC Helix Operations Management presents a robust, cloud-native platform designed for observability and AIOps, tailored to navigate the intricacies of hybrid-cloud environments. By implementing a service-oriented approach to observability data, the solution fosters effective AIOps. It consolidates third-party observability information—encompassing metrics, events, logs, incidents, changes, and topologies—into a cohesive IT data repository. Users can effectively monitor the health of services and achieve advanced root cause isolation thanks to dynamically generated business service models. The system improves the signal-to-noise ratio through AI-enhanced event suppression, de-duplication, and correlation methods that result in actionable insights. With AI probability assignments to causal nodes, rapid identification of root causes becomes feasible, leveraging both data and service models efficiently. The platform aids in proactive management through Business Service Health monitoring and AI-driven outage forecasts, helping to prevent potential complications. Furthermore, the troubleshooting process is expedited with enhanced log analytics and enrichment, leading to faster problem resolution. The solution also allows for seamless requests and implementations of automations from BMC and external tools, which further boosts operational productivity. This comprehensive offering not only enables organizations to sustain peak performance but also significantly reduces the likelihood of downtime and operational disruptions, ensuring that businesses can operate smoothly and efficiently.

Media

Media

Integrations Supported

Auth0
BMC Helix Business Workflows
BMC Helix CMDB
BMC Helix Discovery
ClickHouse
Go
Google
Java
Keycloak
Microsoft Teams
Okta
OneLogin
OpenTelemetry
Opsgenie
PHP
PagerDuty
PostgreSQL
Prometheus
Python
Slack

Integrations Supported

Auth0
BMC Helix Business Workflows
BMC Helix CMDB
BMC Helix Discovery
ClickHouse
Go
Google
Java
Keycloak
Microsoft Teams
Okta
OneLogin
OpenTelemetry
Opsgenie
PHP
PagerDuty
PostgreSQL
Prometheus
Python
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Uptrace

Company Website

uptrace.dev/

Company Facts

Organization Name

BMC Software

Date Founded

1980

Company Location

United States

Company Website

www.bmc.com/it-solutions/bmc-helix-operations-management.html

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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