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What is UrbanPiper?

Bid farewell to the complexities of juggling multiple dashboards. With UrbanPiper's efficient POS integrations, managing orders from diverse platforms such as Swiggy, Zomato, UberEats, and Talabat becomes a seamless experience through your existing POS system. This integration optimizes your workflow, lessens the chances of missed orders, and curtails errors, as it allows you to manage all online orders from a single interface. Effortlessly control your menu across several platforms, which enhances operational efficiency and saves precious time in your restaurant. You can update your menu instantly with just one click, ensuring uniformity across all channels. Furthermore, monitor your inventory in real-time across all your locations, which aids in preventing cancellations and boosts customer satisfaction. By aligning your stock on all platforms, you significantly lower the chances of order cancellations, thus improving the overall dining experience. Additionally, UrbanPiper's detailed reporting dashboard equips you with actionable insights, providing a comprehensive overview of your operational and sales metrics, enabling you to focus on what truly drives your business’s success. This centralized system not only streamlines operational processes but also empowers you to prioritize growth and strengthen customer engagement. Ultimately, embracing this integration transforms the way you operate, paving the way for a more efficient and customer-centric approach.

What is GuestXM?

Transform the experiences of your patrons dramatically by implementing GuestXM from Black Box Intelligence, an innovative customer experience management tool tailored for the restaurant industry. By prioritizing careful listening and in-depth analysis of feedback, you can uncover actionable insights that will boost your brand's reputation management all within a cohesive platform. This solution empowers you to manage your online business profiles, track customer sentiments, and engage effectively with guests at the right moments through personalized interactions. Achieving a comprehensive understanding of your frontline workforce will enable you to refine hiring practices, inspire motivation, and retain staff who resonate with your brand's ethos. Furthermore, by meticulously listening across diverse channels, you will gain valuable insights into guest perceptions and feelings. With complete oversight of your operations and guest interactions, you will be able to pinpoint successes, tackle challenges, and promote a culture of responsiveness driven by data. In addition, by analyzing sales metrics, customer traffic, employee performance, and guest feedback, you can position your brand for success within its market niche. This strategic framework not only elevates guest satisfaction but also enhances overall business performance and long-term sustainability. Ultimately, a focus on these areas will foster a loyal customer base that is crucial for ongoing success.

Media

Media

Integrations Supported

Aloha Cloud POS
App4
Deliveroo
FlexiPOS
Jinoby
MealPe
Microsoft 365
Oracle MICROS POS
Posist
SlickPOS
Swiggy
Talabat
Thrive
Uber Eats
Zomato

Integrations Supported

Aloha Cloud POS
App4
Deliveroo
FlexiPOS
Jinoby
MealPe
Microsoft 365
Oracle MICROS POS
Posist
SlickPOS
Swiggy
Talabat
Thrive
Uber Eats
Zomato

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

UrbanPiper

Company Location

India

Company Website

www.urbanpiper.com

Company Facts

Organization Name

GuestXM

Company Location

United States

Company Website

guestxm.com

Categories and Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

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