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What is Userpilot?

Userpilot is a versatile platform tailored for teams in Product, UX, Marketing, and Customer Success. It effectively combines elements of Product Analytics, In-app Engagement, and In-app Surveys to enhance product adoption through meaningful in-app experiences, insightful data, and essential user feedback. This platform allows teams to effortlessly design user onboarding pathways, disseminate product updates, improve user experience and product utilization, provide self-service support, and collect in-app feedback, all without requiring any coding skills. Moreover, Userpilot is equipped with sophisticated Product Analytics features such as funnels, trends, user paths, and cohort analysis, which support informed, data-centric decision-making. With its Custom Dashboards, users can easily craft tailored analytics views by dragging and dropping their favorite reports or selecting from available templates. In addition, the platform offers functionalities like event autocapture and session replay, providing a more profound understanding of user interactions. Furthermore, Userpilot supports integration with a variety of third-party applications, including Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, and Salesforce, ensuring a smooth connection with your existing technology ecosystem. With such a wide range of functionalities, Userpilot stands out as an essential tool for optimizing user engagement and maximizing product value.

What is Noticeable?

Enhance customer engagement and satisfaction by consistently sharing updates, collecting valuable feedback, and assessing user contentment through attractive newspages and in-app widgets. The process of not only developing and implementing updates but also effectively communicating those changes and capturing user insights is essential. Striking and user-friendly widgets significantly boost the visibility of your updates on both your website and app, ensuring they catch users' attention at key moments. Customers will not only notice the changes but also value the continuous effort you put into enhancing their experience. Coupled with newspages, users can effortlessly navigate through updates, provide feedback, and exchange thoughts with their peers. The insights you collect are crucial for fine-tuning your product and reducing the likelihood of customer attrition. Noticeable seamlessly integrates with various platforms via Zapier, enabling you to easily disseminate your updates across social media platforms like Twitter and Facebook, as well as communication channels such as Slack and MailChimp. Additionally, you can create updates straight from sources like GitHub releases or Trello cards. By transparently sharing information about your product’s current status—including announcements, new features, user traffic, and revenue—you build trust and transparency with your audience. Moreover, consistently engaging with your customers through these updates not only increases their loyalty but also keeps them aware of your dedication to continuous improvement and innovation. This ongoing dialogue fosters a sense of community among users, encouraging them to remain invested in your product's journey.

Media

Media

Integrations Supported

Amplitude
Facebook
GitHub
Google Tag Manager
Heap
HubSpot CRM
HubSpot Customer Platform
Kissmetrics
Mailchimp
Mixpanel
Salesforce
Segment
Slack
Trello
X (Twitter)
Zapier

Integrations Supported

Amplitude
Facebook
GitHub
Google Tag Manager
Heap
HubSpot CRM
HubSpot Customer Platform
Kissmetrics
Mailchimp
Mixpanel
Salesforce
Segment
Slack
Trello
X (Twitter)
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Userpilot

Date Founded

2017

Company Location

United States

Company Website

userpilot.com

Company Facts

Organization Name

Noticeable

Company Location

United States

Company Website

noticeable.io

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Data Analysis

Data Discovery
Data Visualization
High Volume Processing
Predictive Analytics
Regression Analysis
Sentiment Analysis
Statistical Modeling
Text Analytics

Digital Adoption Platforms

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

NPS

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

Categories and Features

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