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What is Utili-Tek?

Utili-Tek provides a budget-friendly and simple solution for billing and fee collection related to Municipal Refuse, Water, and Sewer services. The company offers a combination of software products and consulting services, specifically designed for small to medium-sized enterprises, municipal authorities, school districts, and local tax offices in the Tri-State region. Initially developed in partnership with municipal tax collectors, the software is tailored to meet the specific requirements of these organizations. Through continuous updates and enhancements, Utili-Tek ensures that its customers benefit from the most affordable, comprehensive, and intuitive solutions available. Residents across Allegheny, Beaver, and Westmoreland counties can vouch for the software’s dependability and the local support they receive. Municipalities and educational institutions rely heavily on the efficient collection and accurate reporting of property and per capita taxes, and TaxLogix© provides them with essential resources to excel in this area. This ongoing dedication to quality empowers clients to effectively handle their billing and collection processes, ultimately contributing to their operational success. Furthermore, Utili-Tek’s focus on client satisfaction strengthens its reputation as a reliable partner in municipal financial management.

What is Diversified Billing?

Diversified Billing is a component of a comprehensive software suite that also features fund accounting, payroll, permit management, purchase order tracking, and depreciation solutions. With over three decades of expertise, Diversified Technology has been creating and maintaining utility billing software utilized by approximately 350 utilities nationwide, which collectively issue more than seven million utility bills each year. The primary aim of Diversified Billing is to achieve two key goals: first, to greatly enhance customer satisfaction and service quality; and second, to empower your team to operate more effectively through advanced technology. Customer service representatives are equipped to deliver exceptional support when they can access all relevant customer account details from a unified service dashboard. Additionally, customers can conveniently view their account information and make payments around the clock via an online portal. Billing personnel will find great value in the Workflow Wizard, which ensures that each process is consistently set up accurately. They will also appreciate the capability to request a re-read through the Mobile Work Orders software, allowing them to receive updated figures promptly after the re-read is completed. Furthermore, Diversified Billing is compatible with any accounting system and any meter reading technology, making it a versatile choice for utility management. This seamless integration enhances operational efficiency and fosters a more cohesive working environment for utility providers.

Media

Media

Integrations Supported

AccuFund
Aplos
FastFund Online Accounting
MIP Fund Accounting
QuickBooks Online
Sage Business Cloud Accounting

Integrations Supported

AccuFund
Aplos
FastFund Online Accounting
MIP Fund Accounting
QuickBooks Online
Sage Business Cloud Accounting

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$250/mo
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Logi-Tek Solutions

Company Location

United States

Company Website

www.logi-tek.com

Company Facts

Organization Name

Diversified Technology Corp

Date Founded

2000

Company Location

United States

Company Website

www.diversifiedtechnology.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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