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What is V2verify?

We have developed a Voice Biometric system that can confirm a person's identity within a mere two seconds of natural speech, functioning seamlessly across multiple platforms such as mobile, web, face-to-face interactions, and phone calls. The conventional use of passwords is increasingly recognized as insufficient for protecting identity and access, given their vulnerability to various security threats. One significant issue is cross-channel hacking, where an attacker masquerades as a legitimate user to trick agents into revealing sensitive information, creating a daunting challenge for service centers everywhere. By employing V2verify for both the authentication and authorization stages, we successfully prevent potential account compromises by cybercriminals. The swift authentication process and impressive success rates of V2 not only enhance the efficiency of the Interactive Voice Response (IVR) system but also strengthen security protocols. This improvement leads to a notable decrease in cost-per-call metrics, all accomplished without the need for any upfront capital expenditures. As a result, organizations can achieve a dual benefit of increased security alongside enhanced operational effectiveness, making V2verify an invaluable asset in today’s digital landscape. In a world where security threats are constantly evolving, our solution serves as a proactive measure to ensure safety and streamline user experiences.

What is Knovvu Biometrics?

Knovvu Biometrics provides a rapid and secure way to authenticate customers by evaluating over 100 unique voice characteristics. The technology is equipped with sophisticated functionalities, including the ability to manipulate playback, detect synthetic voices, and recognize changes in voice, which collectively safeguard against fraudulent activities. This innovative system decreases the average time required for customer verification during phone calls by around 30 seconds. It is designed to function seamlessly, regardless of the language, accent, or content of the conversation, facilitating a hassle-free experience for both customers and agents alike. By effectively monitoring numerous voice parameters, Knovvu Biometrics can swiftly identify and authorize callers within just a few seconds. Furthermore, the solution bolsters security through its blacklist identification capability, which matches the caller's voiceprint against a blacklist database for added protection. Knovvu also reports an impressive 95% enhancement in the speed of speaker identification across large datasets, while maintaining a high accuracy rate of 98% for both speaker verification and identification. This cutting-edge solution not only optimizes the authentication workflow but also significantly strengthens the security framework in customer interactions, ultimately leading to greater trust and satisfaction among users. Enhanced security measures like these are critical in today's digital landscape, where protecting customer information is paramount.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

V2verify

Date Founded

2016

Company Location

United States

Company Website

www.v2verify.com

Company Facts

Organization Name

Sestek

Company Location

United Kingdom

Company Website

www.sestek.com/voice-biometrics-knovvu

Categories and Features

Categories and Features

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