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What is VCM Enterprise?

Unlock valuable insights to optimize your hybrid IT spending and ensure peak performance, especially since an alarming 30% of these expenses are frequently wasted. Whether or not this figure is surprising, it's vital to identify and recuperate that lost expenditure. VCM equips organizations with the necessary tools to eradicate inefficiencies and achieve substantial daily savings, all while upholding high-performance standards. IT teams are often confronted with challenges that impede service delivery, and VCM enables them to ensure performance without incurring excessive costs or effort. From the very beginning, VCM can identify potential service delivery problems and suggest solutions. Health and Risk KPIs highlight urgent issues that demand attention, allowing for a proactive strategy to avert performance declines and service outages. With a holistic view of all technologies involved in service delivery, you obtain a cohesive understanding. This unified, objective source of information encourages teamwork among groups, facilitating collective problem resolution instead of allocating blame. By utilizing VCM, organizations can not only streamline their operations but also significantly boost overall service reliability, ultimately leading to improved customer satisfaction and trust.

What is BigPanda?

All sources of data, such as topology, monitoring, change management, and observation tools, are brought together for analysis. Through BigPanda's Open Box Machine Learning, this information is synthesized into a compact set of actionable insights. This capability enables the real-time detection of incidents before they escalate into significant outages. The swift identification of root causes can significantly enhance the speed of resolving both incidents and outages. BigPanda is adept at detecting both changes that lead to root causes and those related to the infrastructure itself. By facilitating the rapid resolution of outages and incidents, BigPanda streamlines the incident response procedure, which encompasses ticket generation, notifications, incident triage, and the establishment of war rooms. The integration of BigPanda with enterprise runbook automation solutions further accelerates the remediation process. Applications and cloud services are essential for every organization, and outages can impact everyone involved. With $190 million in funding and a valuation of $1.2 billion, BigPanda solidifies its leadership position within the AIOps market, showcasing its significant impact on operational efficiency. This combination of innovative technology and strategic funding positions BigPanda as a critical player in transforming incident management.

Media

Media

Integrations Supported

AlertOps
Apica
Asana
Blink
IT-Conductor
Icinga
InsightFinder
Jira Service Management
Nagios XI
NetBrain
New Relic
Okta
PagerDuty
Postman
ServiceNow
Slack
SolarWinds AppOptics
SolarWinds Pingdom
Splunk Cloud Platform
Truto

Integrations Supported

AlertOps
Apica
Asana
Blink
IT-Conductor
Icinga
InsightFinder
Jira Service Management
Nagios XI
NetBrain
New Relic
Okta
PagerDuty
Postman
ServiceNow
Slack
SolarWinds AppOptics
SolarWinds Pingdom
Splunk Cloud Platform
Truto

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vityl (Fortra)

Date Founded

1982

Company Location

United States

Company Website

www.fortra.com/products/vcm-enterprise

Company Facts

Organization Name

BigPanda

Date Founded

2012

Company Location

United States

Company Website

bigpanda.io

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
JCL Management
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

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