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What is VCM Enterprise?

Unlock valuable insights to optimize your hybrid IT spending and ensure peak performance, especially since an alarming 30% of these expenses are frequently wasted. Whether or not this figure is surprising, it's vital to identify and recuperate that lost expenditure. VCM equips organizations with the necessary tools to eradicate inefficiencies and achieve substantial daily savings, all while upholding high-performance standards. IT teams are often confronted with challenges that impede service delivery, and VCM enables them to ensure performance without incurring excessive costs or effort. From the very beginning, VCM can identify potential service delivery problems and suggest solutions. Health and Risk KPIs highlight urgent issues that demand attention, allowing for a proactive strategy to avert performance declines and service outages. With a holistic view of all technologies involved in service delivery, you obtain a cohesive understanding. This unified, objective source of information encourages teamwork among groups, facilitating collective problem resolution instead of allocating blame. By utilizing VCM, organizations can not only streamline their operations but also significantly boost overall service reliability, ultimately leading to improved customer satisfaction and trust.

What is ServiceNow Cloud Observability?

ServiceNow Cloud Observability offers immediate insights and oversight of cloud infrastructures, applications, and services. This platform empowers organizations to pinpoint and address performance issues by consolidating data from various cloud environments into one unified dashboard. With its sophisticated analytics and alerting capabilities, ServiceNow Cloud Observability enables IT and DevOps teams to recognize anomalies, resolve problems, and maintain peak performance levels. Additionally, the platform incorporates AI-driven insights and automation, equipping teams to react swiftly to incidents. By enhancing operational efficiency, it guarantees a smooth user experience across diverse cloud environments, ultimately helping businesses achieve their technological goals.

Media

Media

Integrations Supported

AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
D2iQ
Docker
Google Cloud Platform
Indent
Jenkins
Kubernetes
Microsoft Azure
NGINX
Opsgenie
PagerDuty
Slack
Zenduty

Integrations Supported

AlertOps
Amazon Web Services (AWS)
Cortex
Cyral
D2iQ
Docker
Google Cloud Platform
Indent
Jenkins
Kubernetes
Microsoft Azure
NGINX
Opsgenie
PagerDuty
Slack
Zenduty

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$275 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vityl (Fortra)

Date Founded

1982

Company Location

United States

Company Website

www.fortra.com/products/vcm-enterprise

Company Facts

Organization Name

ServiceNow

Date Founded

2004

Company Location

United States

Company Website

www.servicenow.com/products/observability.html

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

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