Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is VCM Enterprise?
Unlock valuable insights to optimize your hybrid IT spending and ensure peak performance, especially since an alarming 30% of these expenses are frequently wasted. Whether or not this figure is surprising, it's vital to identify and recuperate that lost expenditure. VCM equips organizations with the necessary tools to eradicate inefficiencies and achieve substantial daily savings, all while upholding high-performance standards. IT teams are often confronted with challenges that impede service delivery, and VCM enables them to ensure performance without incurring excessive costs or effort. From the very beginning, VCM can identify potential service delivery problems and suggest solutions. Health and Risk KPIs highlight urgent issues that demand attention, allowing for a proactive strategy to avert performance declines and service outages. With a holistic view of all technologies involved in service delivery, you obtain a cohesive understanding. This unified, objective source of information encourages teamwork among groups, facilitating collective problem resolution instead of allocating blame. By utilizing VCM, organizations can not only streamline their operations but also significantly boost overall service reliability, ultimately leading to improved customer satisfaction and trust.
What is ServiceNow IT Operations Management?
Leverage AIOps to anticipate issues, reduce user impact, and optimize resolution workflows. Shift from a reactionary stance in IT operations to a proactive one that utilizes insights and automation for enhanced efficiency. By identifying unusual trends, you can tackle potential problems ahead of time through collaborative automation processes. AIOps improves digital operations by prioritizing proactive strategies instead of simply reacting to incidents. You can also eliminate the stress of dealing with false positives as you accurately identify anomalies. By collecting and analyzing telemetry data, you gain superior visibility while cutting down on unnecessary interruptions. Understanding the root causes of incidents allows teams to receive actionable insights that promote better collaboration. Taking preventative measures can lead to fewer outages by adhering to suggested guidelines, fostering a more resilient infrastructure. Speed up recovery initiatives by promptly applying solutions based on analytical insights. Make repetitive tasks more efficient by using pre-designed playbooks and resources from your knowledge base. Cultivate a performance-driven culture across all teams involved. Provide DevOps and Site Reliability Engineers (SREs) with the visibility they need into microservices, which will enhance observability and hasten incident responses. Broaden your perspective beyond IT operations to effectively manage the entire digital lifecycle and ensure smooth digital interactions. Ultimately, embracing AIOps not only prepares your organization to tackle challenges but also sustains operational excellence while paving the way for continuous improvement and innovation.
Integrations Supported
ALIP
Amazon Web Services (AWS)
Armis
Cisco AnyConnect
Cloud Foundry
CyCognito
Deloitte Compliance Suite
Google Cloud Platform
Hyperview
IBM Cloud
Integrations Supported
ALIP
Amazon Web Services (AWS)
Armis
Cisco AnyConnect
Cloud Foundry
CyCognito
Deloitte Compliance Suite
Google Cloud Platform
Hyperview
IBM Cloud
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vityl (Fortra)
Date Founded
1982
Company Location
United States
Company Website
www.fortra.com/products/vcm-enterprise
Company Facts
Organization Name
ServiceNow
Date Founded
2003
Company Location
United States
Company Website
www.servicenow.com/products/it-operations-management.html
Categories and Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
IT Infrastructure Monitoring
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
Categories and Features
Application Performance Monitoring (APM)
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
Cloud Cost Management
Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting
Incident Management
Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management