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What is ValueWorks?

Property Directors benefit greatly from a robust collaboration platform that allows seamless engagement with multiple contractors under a single contract, promoting integration. Likewise, Finance Directors appreciate the advantages of a centralized and rapid audit capability that operates continuously. Both of these roles are enhanced by our superior, user-friendly Business Intelligence dashboards powered by Microsoft, which streamline their processes. Suppliers also enjoy a comprehensive view of project costs and advancements, which not only reduces payment disputes but also solidifies their status as preferred partners. Our clients are assured of receiving the most recent software updates, which include regular functional enhancements at no extra cost. The intuitive nature of our industry-leading dashboards aids in reporting and data analysis, thus empowering Social Landlords to make informed decisions based on current data. This collaborative approach across various roles ultimately leads to improved project efficiency and heightened satisfaction among stakeholders, fostering a more productive working environment. By integrating these diverse functionalities, we create a cohesive ecosystem that supports all participants involved in the project lifecycle.

What is Knovvu Virtual Agent?

Imagine deploying an advanced virtual agent at each point of customer interaction to handle routine tasks, enabling you to concentrate on improving customer experiences. By automating customer service functions, you can offer round-the-clock support to your clients without increasing operational costs. Implementing an additional agent at each customer channel can quickly address straightforward inquiries, allowing your team to focus on more intricate issues. Customer feedback shows that the Knovvu Virtual Agent often saves approximately five full-time equivalent agent positions. Utilizing our unique Speech Recognition (SR) and Natural Language Understanding (NLU) capabilities, the Knovvu Virtual Agent accurately interprets customer intent and responds without needing live agents. With its superior speech recognition accuracy, the Knovvu Virtual Agent adeptly manages basic tasks, enhances self-service options, and cuts down on expenses related to customer service. This forward-thinking strategy not only maximizes resource distribution but also markedly elevates overall customer satisfaction levels. In addition, by streamlining operations, businesses can foster a more responsive environment, benefiting both employees and customers alike.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ValueWorks

Company Location

United Kingdom

Company Website

www.valueworks.co.uk

Company Facts

Organization Name

Sestek

Company Location

United Kingdom

Company Website

www.sestek.com/virtual-agent-knovvu

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Categories and Features

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