Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Modento Reviews & Ratings
    89 Ratings
    Company Website
  • ALICE Receptionist Reviews & Ratings
    49 Ratings
    Company Website
  • MaxiDent Reviews & Ratings
    26 Ratings
  • 82 Ratings
    Company Website
  • Ensora Mental Health Reviews & Ratings
    1,094 Ratings
    Company Website
  • Jotform Reviews & Ratings
    6,225 Ratings
    Company Website
  • Qminder Reviews & Ratings
    323 Ratings
    Company Website
  • TeleRay Reviews & Ratings
    6 Ratings
    Company Website
  • TigerConnect Reviews & Ratings
    240 Ratings
    Company Website
  • OhMD Reviews & Ratings
    164 Ratings
    Company Website

What is Vecna?

Patients have the option to utilize contactless mobile check-in alongside self-service kiosks, allowing them to pre-register and check in via their mobile devices without any staff interaction. These kiosks are specifically designed to improve the efficacy of administrative tasks, which include hospital registration and payment processing. In addition, patients are alerted through text notifications when their healthcare provider is ready to see them, enabling them to wait comfortably in their cars or outside until their appointment. This streamlined check-in method empowers healthcare personnel to focus more on delivering high-quality patient care. Vecna’s solutions are fully compatible with major healthcare systems such as Cerner, Meditech, Allscripts, and Epic, ensuring smooth integration. Moreover, the introduction of VGo Telepresence Robots enhances the accessibility of healthcare services, further benefiting patients. Vecna provides an extensive array of patient intake tools, including Kiosks, Tablet Check-In, HealthPass Mobile Check-In, and the VGo Virtual Patient Intake Robot. By reducing contact throughout the entire care journey—from scheduling appointments to treatment—the Vecna Patient Intake Platform effectively lowers the risk of exposure for both patients and healthcare workers. This innovative methodology not only prioritizes safety but also guarantees a more efficient and pleasant experience for all participants in the healthcare process. Ultimately, the combination of technology and thoughtful design in healthcare settings paves the way for a more patient-centered approach.

What is Qmatic Experience Cloud?

The Qmatic Experience Cloud enhances both real and perceived wait times, leading to greater customer satisfaction while simultaneously boosting employee productivity and efficiency. This cloud-based software for Customer Journey Management and Queue Management streamlines the entire visitor experience, from appointment booking and check-in to service delivery and feedback collection, fundamentally transforming customer interactions for the better. As a versatile and user-friendly platform, Qmatic Experience Cloud seamlessly integrates various functionalities to delight customers, empower staff, and optimize operations, all while allowing for real-time adjustments. It is crafted to enhance service delivery for customers, provide employees the necessary resources and time to excel in their roles, and equip management with essential tools to maintain oversight and control over operations. This comprehensive approach ensures that every aspect of the customer journey is catered to, resulting in a more satisfying experience overall.

Media

Media

Integrations Supported

Calabrio Workforce Management
Cisco Webex
EpicCare EMR
Inpixon
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
Microsoft Teams
Nexsign
Oracle Siebel CRM
Scala Digital Signage
Telegram
WhatsApp

Integrations Supported

Calabrio Workforce Management
Cisco Webex
EpicCare EMR
Inpixon
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Outlook
Microsoft Teams
Nexsign
Oracle Siebel CRM
Scala Digital Signage
Telegram
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vecna Technologies

Date Founded

1998

Company Location

United States

Company Website

www.vecna.com

Company Facts

Organization Name

Qmatic

Date Founded

1981

Company Location

Offices in US, NL, FR, DE, ES, UAE. HQ in Sweden.

Company Website

www.qmatic.com

Categories and Features

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Event Check In

Attendee Segmentation
Badge Printing
Data Import / Export
Data Synchronization
Guest List Management
Guest List Search
Lead Capture
Multi-Event
QR Codes
Reporting/Analytics
Ticketing

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Visitor Management

Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List

Popular Alternatives

Popular Alternatives

CheckinAsyst Reviews & Ratings

CheckinAsyst

HealthAsyst