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What is Vehicle Acquisition Network (VAN)?
The Vehicle Acquisition Network (VAN) represents a groundbreaking solution designed to revolutionize how automotive dealerships engage in private-party vehicle acquisitions. By integrating over 20 distinct sourcing platforms, it provides users with vital resources to effectively connect with sellers and navigate a variety of opportunities. Utilizing advanced market scanning technology, the system uncovers undiscovered vehicles and offers real-time updates, filtering out listings that fail to align with specific criteria, thus maximizing efficiency. Moreover, it incorporates various integrated communication methods, such as text messaging and click-to-call functionalities, to improve interactions with sellers, while an in-app messaging feature keeps all discussions organized within each vehicle's listing, streamlining follow-up processes. The Seller Relationship Management system of VAN diligently records every interaction with private sellers, ensuring a smooth acquisition process, and it also boasts customizable reporting capabilities that provide valuable insights throughout the entire acquisition experience. In addition to simplifying the process for dealerships, VAN empowers them to make well-informed decisions in a highly competitive marketplace, ultimately enhancing their operational effectiveness. This innovative platform not only saves time but also fosters stronger relationships between dealerships and sellers, paving the way for a more efficient vehicle acquisition landscape.
What is LivePerson Automotive?
No vehicle has ever been sold or serviced without some level of communication, and contemporary consumers predominantly prefer messaging as their main method of interaction. LivePerson Automotive empowers dealerships with comprehensive messaging tools that not only draw in more customers but also significantly improve their experiences and cultivate stronger loyalty. Although car buyers often favor online research and purchasing, they frequently face difficulties in completing forms or finding specific details. Studies show that 74% of online buyers would be more willing to finalize forms if live chat assistance were available to clarify information about vehicles or financing options. By providing consumers with straightforward access to your team, you can assist them in navigating the buying process more effectively through Conversational Car Buying™, which is recognized as the top live chat and messaging solution in the automotive industry. This cutting-edge strategy not only simplifies the purchasing journey but also creates a more tailored experience that resonates with today's tech-savvy customers, ultimately leading to higher satisfaction and loyalty. Engaging with consumers in this way can transform their entire car-buying experience, ensuring they feel supported at every step.
Integrations Supported
Boost.ai
CARFAX
Conectys
DataParser
Datto RMM
Experian AutoCheck
LivePerson
Marchex
Rebotify
Xplenty
Integrations Supported
Boost.ai
CARFAX
Conectys
DataParser
Datto RMM
Experian AutoCheck
LivePerson
Marchex
Rebotify
Xplenty
API Availability
Has API
API Availability
Has API
Pricing Information
$750 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vehicle Acquisition Network
Date Founded
2013
Company Location
United States
Company Website
www.buywithvan.com
Company Facts
Organization Name
LivePerson
Date Founded
1995
Company Location
United States
Company Website
www.livepersonautomotive.com
Categories and Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Categories and Features
Auto Dealer
Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking