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What is Verba Recording System?

Revamp your compliance processes to adeptly handle the complexities of financial services and trading regulations. By streamlining efforts and tracking trends, you can effectively reduce liability while ensuring rapid access to recordings, even within unstructured content, thereby enhancing overall compliance. For the purposes of quality management, compliance, and liability protection, organizations have long been documenting interactions between customers and employees. These recordings hold substantial insights, yet extracting actionable intelligence swiftly can pose a challenge. Verint Interaction Recording serves as a comprehensive solution that enables users to capture calls backed by advanced speech processing technology, thus maximizing the value derived from these interactions. With Verint Cloud Interaction Recording, you can seamlessly capture, index, and archive communications across a multitude of channels, including voice, chat, video, social media, and face-to-face interactions. This robust system not only streamlines compliance but also empowers organizations to respond more effectively to regulatory demands.

What is Blueprint?

Blueprint acts as a catalyst for your digital transformation journey, facilitating seamless integration with your RPA tool to expedite transformation initiatives. This innovative approach provides an effective way to capture, design, govern, and manage high-quality business processes, including the ability to migrate entire RPA bot portfolios. As a result, many challenges related to scaling RPA across the organization are mitigated, allowing you to swiftly realize your strategic vision and achieve greater returns on investment. With a centralized database, you can efficiently collect and document all information pertinent to processes, making it straightforward to assess current workflows and discover opportunities for improvement. Furthermore, this enables you to depict the interactions between personnel and systems while accommodating dependencies, controls, regulations, or changes. Ultimately, this all-encompassing framework not only enhances operational efficiency but also empowers organizations to drive meaningful change and innovation. Through Blueprint, businesses can navigate their transformation with clarity and foresight.

Media

Media

Integrations Supported

OpsHub
Rally Software
TCS ADD
TCS CHROMA
TCS HOBS
TCS Intelligent Urban Exchange
TCS MasterCraft DataPlus
TCS MasterCraft DevPlus
TCS MasterCraft TransformPlus
TCS OmniStore
TCS Optumera
TCS TAP

Integrations Supported

OpsHub
Rally Software
TCS ADD
TCS CHROMA
TCS HOBS
TCS Intelligent Urban Exchange
TCS MasterCraft DataPlus
TCS MasterCraft DevPlus
TCS MasterCraft TransformPlus
TCS OmniStore
TCS Optumera
TCS TAP

API Availability

Has API

API Availability

Has API

Pricing Information

$500 one-time payment
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verba Technologies

Date Founded

2010

Company Location

United States

Company Website

www.verba.com

Company Facts

Organization Name

Blueprint Software Systems

Date Founded

2004

Company Location

Canada

Company Website

www.blueprintsys.com

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

Requirements Management

Automated Functional Sizing
Automated Requirements QA
Automated Test Generation
Automated Use Case Modeling
Change Management
Collaboration
History Tracking
Prioritization
Reporting
Status Reporting
Status Tracking
Summary Reports
Task Management
To-Do List
Traceability
User Defined Attributes

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