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What is Veridium?

Veridium emerges as a premier Integrated Identity Platform, leveraging AI-powered Behavioral Biometrics to enable Multi-Factor Authentication (MFA), verify digital identities, and create a seamless passwordless experience for both employees and customers alike. Its low-code, flexible, and responsive design alleviates the cumbersome reliance on passwords, significantly boosting security during online transactions through an efficient multi-factor authentication system while providing businesses with enhanced levels of identity verification. Companies utilizing Veridium benefit from a comprehensive authentication framework that addresses all remote work requirements and is compatible with any VPN infrastructure, guaranteeing strong, passwordless multi-factor authentication for their personnel. This cutting-edge platform not only transforms the management of digital identities but also fosters a more secure and user-friendly online environment for organizations. As a result, Veridium not only streamlines identity verification but also elevates the overall security posture of businesses in the digital landscape.

What is Omni Authentication?

Managing a contact center involves facing various obstacles and can lead to considerable expenses, which makes it challenging to maintain high customer satisfaction levels, particularly when clients are required to answer intricate questions for verification. Picture a solution that not only bolsters security but also reduces operational costs while enhancing the customer experience—this is the advantage of Omni Authentication, a cutting-edge voice biometrics system. A significant challenge for contact centers lies in improving the Customer Experience, as callers often become frustrated when prompted to recall PINs, passwords, or account numbers, while agents squander crucial time on security checks. With Omni Authentication, these issues are effectively addressed by leveraging the customer's unique voiceprint for seamless and secure identity verification. This groundbreaking approach not only boosts operational efficiency within contact centers but also provides customers with a more enjoyable experience by eliminating the need for them to remember sensitive information. By simplifying the verification process, Omni Authentication not only conserves time but also nurtures a healthier rapport between agents and customers, ultimately leading to improved overall satisfaction. This transformative technology sets a new standard for how customer authentication can be handled in a way that is both innovative and user-friendly.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
Sovrin

Integrations Supported

Amazon Web Services (AWS)
Genesys Cloud CX
Google Cloud Platform
Microsoft Azure
Sovrin

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Veridium

Date Founded

2016

Company Location

United Kingdom

Company Website

www.veridiumid.com

Company Facts

Organization Name

Genesys

Date Founded

1990

Company Location

United States

Company Website

appfoundry.genesys.com/filter/genesyscloud/listing/19ffbe20-01c4-4e93-a699-382e5eb96764

Categories and Features

Authentication

Biometric
Credential Management
Knowledge-Based Authentication
Mobile Authentication
Multifactor Authentication
Out-of-Band Authentication
Policy Management
Self Service Portal
Single Sign On
Social Sign On

Identity Management

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Categories and Features

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