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What is Verint Community?
Verint Community offers a platform driven by user engagement for social commerce, fostering opportunities via customer collaboration. This comprehensive and customizable platform empowers businesses to boost their sales through the creation of vibrant online communities. With robust forum features, the platform enhances social interactions and equips companies with valuable customer insights, enabling them to make informed, data-driven decisions. Engaging actively in these forums cultivates brand loyalty and supports organic conversions by facilitating genuine experiences and interactions. Verint Community is designed with all the essential tools and features to thrive in a social-commerce landscape. Furthermore, the visual customization options for discussion and Q&A forums ensure a user-friendly experience tailored to each company's needs. Ultimately, these forums serve not only as venues for interaction but also as critical pillars for building your company's reputation through effective customer support and engagement.
What is SHOPLINE?
The SHOPLINE online store platform is specifically designed to boost your sales and simplify various processes, ranging from product listings to payments, shipping, and marketing initiatives. Featuring an intelligent responsive web design (RWD), this platform adapts smoothly to any device, enabling you to build a store that reflects your unique vision and brand identity. Don't overlook the importance of social media in your sales strategy; with SHOPLINE Social Commerce, you'll have access to a suite of powerful tools, including Livestream, Chatbot, Message, and Broadcast Center, all aimed at enhancing your sales across social channels like Facebook and WhatsApp. You can easily manage your daily e-commerce operations through the SHOPLINE dashboard, which offers centralized inventory management, efficient order processing, visual reporting, and streamlined returns management. Say goodbye to cumbersome spreadsheets—your sales data is now displayed visually, allowing you to quickly extract valuable business insights and make well-informed decisions. Additionally, it connects with a variety of localized payment gateways and delivery service providers worldwide, further improving your operational efficiency and customer experience. This comprehensive approach allows you to concentrate on expanding your business while SHOPLINE handles the technical intricacies, ensuring that you can devote more time to strategic growth initiatives. As a result, you can confidently navigate the e-commerce landscape with the support of a reliable and user-friendly platform.
Integrations Supported
AdsPolar
Apple Pay
COZYROC SSIS+ Suite
ChatDaddy
Common Ninja
Facebook
HyperSKU
Instagram
Kova
Microsoft SharePoint
Integrations Supported
AdsPolar
Apple Pay
COZYROC SSIS+ Suite
ChatDaddy
Common Ninja
Facebook
HyperSKU
Instagram
Kova
Microsoft SharePoint
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$44 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Verint
Date Founded
1994
Company Location
United States
Company Website
www.verint.com/engagement-channels/verint-community/use-case-social-commerce-platform/
Company Facts
Organization Name
SHOPLINE
Date Founded
2013
Company Location
China
Company Website
shoplineapp.com
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Categories and Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Point of Sale
Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration