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Ratings and Reviews 0 Ratings
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QuaerisTailored results will be delivered to you based on your preferences, past experiences, and specific role. QuaerisAI ensures that you have access to data that is almost in real-time for all your data needs. The platform boosts your data and document management tasks by leveraging AI technology. To foster knowledge exchange and monitor progress, teams have the ability to share insights and create pinboards. Our sophisticated AI engine swiftly converts your inquiries into a format suitable for database processing within mere seconds. Just as life requires context, so does data; our intelligent AI engine analyzes your search terms, interests, roles, and historical data to rank results that encourage deeper exploration. Additionally, you can effortlessly apply filters to your search outcomes, allowing you to uncover specific details and delve into pertinent questions that arise. This seamless integration of AI not only enhances efficiency but also enriches the overall user experience.
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What is Verint Digital Behavior Analytics?
Customer session replays are essential for capturing key interaction metrics such as mouse movements, touch gestures, clicks, and form submissions. By analyzing these specific actions, companies can significantly improve their customer experience (CX) by relying on genuine behaviors demonstrated in online environments.
Feedback from customers is often insufficient on its own, as gleaning actionable insights from ambiguous remarks can be a daunting task, and making effective adjustments can be even more challenging. Verint Digital Behavior Analytics embodies the principle that "seeing is believing," as it unifies customer feedback with session replays to provide immediate insight and a thorough understanding of the customer journey. By correlating these replays with key performance indicators (KPIs), organizations can examine actual customer interactions, quickly pinpoint areas of frustration, and rectify problems that negatively impact digital experiences and conversion rates. This integration of qualitative and quantitative data not only empowers businesses to make well-informed choices but also fosters an environment where overall customer satisfaction can flourish. Ultimately, leveraging both feedback and replays transforms the approach to enhancing user experiences.
What is Baresquare?
Baresquare offers a dynamic three-part action system that integrates seamlessly into your existing workflow. Our anomaly detection operates continuously, vigilantly assessing site or campaign performance to pinpoint potential issues before they develop into major challenges. You can swiftly review a straightforward summary of incidents, which clarifies the reasons behind any occurrences, thereby equipping you with the understanding required to delve into the root causes of events. The daily dashboards provided by Baresquare are designed to assist team leaders by presenting clear, prioritized action items that cater specifically to your business's unique needs. Moreover, our Integrated Knowledge Base meticulously logs every action taken, promoting efficient workflows, tracking progress, and optimizing the use of both your data and teams. You have the autonomy to modify alert priorities in line with your strategic objectives, and as tasks are completed, the system evolves to recognize what success looks like for your organization. We uphold the highest SaaS standards to ensure that your business requirements are met securely and at scale. Additionally, our technology features tools for GDPR compliance that align with your data policies, offering reassurance as you navigate the intricate landscape of data management. With Baresquare handling the complexities of performance monitoring and compliance, you can direct your attention towards fostering growth and innovation, ensuring that your organization thrives in an ever-evolving market. Ultimately, this partnership allows you to make informed decisions and stay ahead of your competition.
Media
No images available
Integrations Supported
Axis LMS
Jira
Microsoft Teams
Slack
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Verint
Date Founded
1994
Company Location
United States
Company Website
www.verint.com/voice-of-the-customer/digital-behavior-analytics/
Company Facts
Organization Name
Baresquare
Date Founded
2010
Company Location
United States
Company Website
baresquare.com
Categories and Features
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
UX
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research