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What is Verizon Automated Retail?

Shoppers today seek a customized online shopping experience that also offers the instant gratification of a mere tap on their screens. Our state-of-the-art retail solutions feature self-service machines that deliver immediate access to popular items in your store as well as in other high-traffic areas. Utilizing the Internet of Things (IoT), these machines operate in a manner that is both user-friendly and secure. Verizon's automated retail kiosks are designed to minimize wait times and come equipped with intuitive touch screens, personalized visuals, and sophisticated robotic dispensing mechanisms. These innovative devices are linked through secure machine-to-machine (M2M) technology, ensuring seamless communication. This is precisely why Ahold USA has chosen to collaborate with us, enhancing their in-store shopping experience by offering self-service checkout options via smartphones. Consequently, customers can benefit from a fluid shopping experience that integrates convenience with cutting-edge technology while enjoying the freedom to shop at their own pace. This partnership exemplifies the future of retail, where efficiency and personalization go hand in hand.

What is Qudini?

By skillfully managing customer interactions with scheduled appointments, virtual queuing, and swift order pickups, you can offer a service that prioritizes safety and convenience while also exuding a high-end feel. This method is designed to enhance foot traffic, elevate sales, and nurture customer loyalty, enabling patrons to smoothly book slots for in-store services, visits, and virtual options. An online reservation system tailored for retail and banking can assist in keeping walk-in customers engaged, allowing them to join a digital line via their mobile devices, a host, or a kiosk, while receiving personalized updates on their wait times. Additionally, store staff can effectively track occupancy levels with various tools, ensuring a pleasant atmosphere for everyone. To further improve online shopping, providing easy door-side and curbside pickups for online orders can enhance customer loyalty. With Qudini, customers utilizing the Buy Online, Pick Up In Store (BOPIS) option can conveniently check in through their phone, a host, or a kiosk and receive alerts as their orders are being prepared for pickup. This all-encompassing approach not only boosts customer satisfaction but also elevates the overall shopping journey, encouraging customers to return more frequently. In the end, by embracing these innovative solutions, retailers can create a memorable experience that resonates with customers long after their visit.

Media

Media

Integrations Supported

Confer With
Grassfish

Integrations Supported

Confer With
Grassfish

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verizon

Company Location

United States

Company Website

www.verizon.com/business/products/internet-of-things/connected-commerce/automated-retail/

Company Facts

Organization Name

Qudini

Date Founded

2012

Company Location

United Kingdom

Company Website

www.qudini.com

Categories and Features

Categories and Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

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