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What is Verizon Preferred Voice?

Establish and nurture robust relationships with your clients by utilizing our dependable phone service, which provides unlimited nationwide calling, voicemail, caller ID, and numerous other features. In the current business landscape, voice communication has become an essential tool, and our service ensures you enjoy a remarkable 99.9% network reliability. Preferred Voice significantly enhances your communication experience with its array of features designed to improve productivity and encourage collaboration among team members. Adding a third participant to an ongoing call is a breeze, regardless of who initiated the conversation, promoting uninterrupted dialogue. Your Multi-Line phone system not only enhances customer interaction by allowing them to request a callback when lines are busy but also improves overall satisfaction with your service. Furthermore, connecting with colleagues within the Multi-Line system incurs no additional costs, streamlining internal communication. You can efficiently manage incoming calls by using a specific access code, and set up a one-touch dial list for your most frequently contacted numbers. Additionally, you can place calls on hold, ensuring other incoming calls can be received, and transfer any call to another number as necessary, thus optimizing your communication workflow. With such a comprehensive set of features, maintaining connections with clients and colleagues has never been simpler or more efficient, allowing you to focus on what truly matters—growing your business.

What is GCI?

Stay connected, informed, and accessible with a variety of features such as caller ID, call waiting, call forwarding, and voicemail, all included in a cost-effective plan. Boost your efficiency with additional functionalities like anonymous call rejection, distinctive ringing, call transfer, last-call return, speed dialing, and three-way calling. Set up hunt groups to efficiently guide customers to the right team member without delay. Work alongside experts who can develop innovative features for your business, streamline processes, or help cut down on expenses. No matter your goals, our focus is on creating customized solutions that meet your specific requirements. Leverage your current call manager with this standard IP voice service, which supports higher call volumes through a system that allows multiple phone lines to be used concurrently. Moreover, take advantage of added savings with further managed services, including this reliable VoIP option. Ensure uninterrupted connectivity with extensive nationwide 5G coverage, enabling your operations to function smoothly and effectively. This all-encompassing strategy not only optimizes communication but also significantly elevates customer satisfaction levels. By integrating these advanced features, your business can thrive in a competitive landscape.

Media

Media

Integrations Supported

Akitra Andromeda
Verizon Network Detection and Response

Integrations Supported

Akitra Andromeda
Verizon Network Detection and Response

API Availability

Has API

API Availability

Has API

Pricing Information

$59 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verizon

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/products/voice-collaboration/voip/business-phone-service-preferred-voice/

Company Facts

Organization Name

GCI

Date Founded

1979

Company Location

Alaska

Company Website

gci.com/business/products/voice-solutions/business-voice

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

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