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What is Verizon Preferred Voice?

Establish and nurture robust relationships with your clients by utilizing our dependable phone service, which provides unlimited nationwide calling, voicemail, caller ID, and numerous other features. In the current business landscape, voice communication has become an essential tool, and our service ensures you enjoy a remarkable 99.9% network reliability. Preferred Voice significantly enhances your communication experience with its array of features designed to improve productivity and encourage collaboration among team members. Adding a third participant to an ongoing call is a breeze, regardless of who initiated the conversation, promoting uninterrupted dialogue. Your Multi-Line phone system not only enhances customer interaction by allowing them to request a callback when lines are busy but also improves overall satisfaction with your service. Furthermore, connecting with colleagues within the Multi-Line system incurs no additional costs, streamlining internal communication. You can efficiently manage incoming calls by using a specific access code, and set up a one-touch dial list for your most frequently contacted numbers. Additionally, you can place calls on hold, ensuring other incoming calls can be received, and transfer any call to another number as necessary, thus optimizing your communication workflow. With such a comprehensive set of features, maintaining connections with clients and colleagues has never been simpler or more efficient, allowing you to focus on what truly matters—growing your business.

What is Global Call Forwarding?

Toll-free and local numbers are offered in over 160 nations, allowing you to forward incoming calls from any phone, PBX, or SIP system. Our extensive global network is designed with multiple layers of redundancy to ensure reliability. You can utilize any of your business numbers as Caller ID for international outbound calls, and displaying a local caller ID can significantly enhance your success rates. To facilitate outbound calling, simply connect our SIP trunks to your existing phone system. Implementing smart calling routing features like auto-attendant/IVR, time-based routing, and simultaneous ringback tones is straightforward. You also have the flexibility to customize greetings, record calls, manage voicemail, and access call recording functionalities. Adjustments to virtual numbers, calling plans, and advanced features can be done effortlessly, while you can also download call detail records and invoices. Technical support is available around the clock, ensuring assistance whenever you need it. For personalized help, reach out to your dedicated account manager. Additionally, our user-friendly interface allows you to manage all aspects of your communication seamlessly, enhancing your overall experience.

Media

Media

Integrations Supported

Verizon Network Detection and Response

Integrations Supported

Verizon Network Detection and Response

API Availability

Has API

API Availability

Has API

Pricing Information

$59 per month
Free Trial Offered?
Free Version

Pricing Information

$7.95 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verizon

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/products/voice-collaboration/voip/business-phone-service-preferred-voice/

Company Facts

Organization Name

Global Call Forwarding

Date Founded

1996

Company Location

United States

Company Website

www.globalcallforwarding.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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