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What is Verizon VoIP Business Digital Voice?

Explore a reliable and feature-rich VoIP phone system designed with user-friendliness and effective management in mind. This platform includes mobile and desktop applications that support remote work, complemented by over 45 powerful features aimed at boosting your business's efficiency. VoIP Business Digital Voice functions as a professional communication tool that utilizes a secure cloud-based VoIP network, streamlining your call handling through desk phones and mobile apps for smooth business operations. It is particularly beneficial for organizations where customer accessibility is vital, as well as those needing to route calls efficiently to the right staff members and promptly respond to customer inquiries or urgent requests. With an extensive array of more than 45 advanced calling features, such as automatic call forwarding, voicemail to email, and easy call transfers across devices, your communication processes will be significantly improved. Furthermore, the cloud-based VoIP system guarantees that your business remains accessible during power outages by redirecting calls to a predetermined alternate number, ensuring you stay connected at all times. This all-encompassing solution not only improves communication but also strengthens your business continuity strategies, making it a critical asset for any organization. Ultimately, investing in this VoIP system means prioritizing seamless interactions and operational resilience in a fast-paced business environment.

What is MiCloud Connect?

MiCloud Connect delivers an accessible and all-encompassing platform for cloud-based communications, teamwork, and contact center functionalities. It combines an easy-to-navigate interface with the reliable foundation of Google Cloud, guaranteeing that every tool is both efficient and secure. Benefiting from Google Cloud's exceptional reliability, safety, and scalability, users can expect steady uptime alongside compliance with SOC 2 and HIPAA regulations. The sleek and user-friendly design enables both individual users and administrators to quickly perform tasks using one-click features, a seamless experience across various devices, and real-time management options. The transition to this service is streamlined through well-articulated expectations and timelines, facilitating a rapid and confident migration. Administrators can effortlessly boost functionality and modify permissions in real-time using the admin portal. With its powerful PBX features, advanced call management, and adaptable communication methods—including softphone, mobile, and IP desk phones—users are empowered to engage and collaborate from any location without difficulty. In addition, MiCloud Connect's innovative approach truly transforms how teams communicate in an ever-evolving work landscape, enhancing productivity and collaboration.

Media

Media

Integrations Supported

DVSAnalytics
Daisee
Gong
Horizon Hosted Phone System
MercuryTel
Microsoft Exchange
Mitel Teamwork
OfficeWatch Call Reporting
SIP.US
Servme
Soft-ex
Verizon Network Detection and Response
Xinix

Integrations Supported

DVSAnalytics
Daisee
Gong
Horizon Hosted Phone System
MercuryTel
Microsoft Exchange
Mitel Teamwork
OfficeWatch Call Reporting
SIP.US
Servme
Soft-ex
Verizon Network Detection and Response
Xinix

API Availability

Has API

API Availability

Has API

Pricing Information

$35 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Verizon

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/

Company Facts

Organization Name

Mitel Networks

Date Founded

1973

Company Location

Canada

Company Website

www.mitel.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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