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What is Vertafore AMS360?

AMS360 functions as the crucial management system that supports the operations of your independent agency. As part of Vertafore’s leading platform, it enables agencies to accelerate growth and enhance profitability. By streamlining workflows, it improves renewals and client retention while also attracting new customers, resulting in increased employee productivity and an outstanding customer experience. Save precious time on financial tasks with custom solutions tailored to fit your unique needs. Regular notifications keep you updated on upcoming renewals and possible rate increases, thus promoting higher retention levels. The integration of the agency-carrier process through TransactNOW allows you to focus more on your clients. With a single sign-on capability, accessing all Vertafore solutions is made simple, removing the inconvenience of managing various credentials. Additionally, a wide range of APIs allows for smooth application integrations with AMS360, enhancing your agency’s operational capabilities. This suite of features not only streamlines processes but also equips agencies for ongoing success in an increasingly competitive landscape. By leveraging these tools, agencies can adapt to changing market conditions and better serve their clients.

What is HawkSoft?

Successful client retention is fundamentally rooted in an agency's capability to deliver exceptional value to its policyholders. HawkSoft's Retention Alerts highlight clients that need attention, allowing your team to provide timely and proactive assistance. It’s essential that every interaction creates a memorable experience for clients. Tasks that usually take other agencies twenty-five minutes can be completed in just five minutes with the right tools. This efficiency not only optimizes your current client interactions but also streamlines your sales pipeline. The Lead Management categories from HawkSoft clearly indicate where clients stand within your sales funnel. Additionally, integrated cross-sell and upsell reports help identify policyholders who could benefit from further services. Effective communication with clients can occur through batch emails, letters, text messages, and planned outreach efforts. However, if data is challenging to access or utilize, its value diminishes significantly. Monitoring agency health and essential metrics is crucial. Evaluate monthly close ratios by producer, the average number of policies per client, commissions from various carriers, retention rates, and detailed reports on your book of business, among other key indicators. Our reports are crafted to be actionable, enabling you to send batch emails directly from the report interface for optimal efficiency. Furthermore, being attentive to your clients’ evolving needs can greatly improve your agency’s overall performance and foster long-lasting relationships. This proactive approach not only enhances client satisfaction but also contributes to sustained agency growth.

Media

Media

Integrations Supported

Pathway Insurance Software
Canopy Connect
Certificial
Dial Your Leads
Formstack
Gaya Ai
Synatic
Vonix
ZoneBilling
ePayPolicy

Integrations Supported

Pathway Insurance Software
Canopy Connect
Certificial
Dial Your Leads
Formstack
Gaya Ai
Synatic
Vonix
ZoneBilling
ePayPolicy

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vertafore

Date Founded

1969

Company Location

United States

Company Website

www.vertafore.com

Company Facts

Organization Name

HawkSoft

Date Founded

1995

Company Location

United States

Company Website

www.hawksoft.com

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

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