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features
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What is Vertical Booking?

Our transparent pricing model, characterized by a flat-rate structure, is resonating well with hotel managers by offering substantial savings, completely devoid of any commissions or per-reservation fees. We take immense pride in providing tailored support, which forms the cornerstone of our services. Each client receives dedicated, individualized attention from a specific account manager, and for those in the United States, we also offer an easily reachable call center. In addition to this personalized service, we create in-depth reports, including our customized KPI Report, to equip our clients with essential insights. Our CRS system integrates GDS/IDS distribution seamlessly with an online booking engine and channel manager, all unified on a single platform, which significantly boosts operational efficiency for our users. This holistic strategy not only streamlines management processes but also empowers hotel managers to base their decisions on real-time data, fostering a more informed operational environment. Ultimately, this combination of affordability and personalized service positions our offering as a valuable asset in the competitive hospitality landscape.

What is CX Connected Portal?

Elevate the satisfaction levels of your clients and partners by providing a tailored self-service experience through a dedicated portal and mobile application that seamlessly interfaces with your CRM, ERP, and customer support systems. Create a customer-oriented portal utilizing pre-made templates that feature flexible layouts, optional widgets, and interconnected forms. Empower customers to submit and track their support inquiries, delve into knowledge base articles, and obtain product details. Design a customized, intuitive mobile application that delivers an easy-to-navigate self-service experience customized to align with your customers' preferences. Ensure users receive timely updates regarding their support cases, renewals, and orders, while also recommending related products and services to enhance cross-selling potential and drive revenue growth. This all-encompassing strategy not only boosts customer engagement but also cultivates a sense of loyalty and satisfaction among your clientele, leading to long-term relationships. By prioritizing the user experience, you position your business as a leader in customer service excellence.

Media

Media

Integrations Supported

5stelle*
Amadeus LinkHotel
Gearco
IDeaS G3 RMS
RoomPriceGenie
Userguest
WebRezPro

Integrations Supported

5stelle*
Amadeus LinkHotel
Gearco
IDeaS G3 RMS
RoomPriceGenie
Userguest
WebRezPro

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vertical Booking USA

Company Location

United States

Company Website

www.verticalbookingusa.com

Company Facts

Organization Name

MobileForce Software

Company Location

United States

Company Website

www.mobileforcesoftware.com

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

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