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What is Viaduct?

Viaduct employs its unique AI technology to reveal hidden patterns within complex time series data, enabling asset manufacturers and operators to transform this information into lower warranty costs, reduced downtime, and improved customer satisfaction. By identifying anomalies weeks or even months before typical warranty assessments, Viaduct effectively categorizes affected groups using factors such as production batch, assembly line, operational cycles, and environmental conditions. The platform integrates all data from connected assets into one cohesive interface, making it easier to automate problem detection, speed up investigations, and anticipate asset-related risks. Utilizing Viaduct's features allows manufacturers and operators to slash warranty expenses by uncovering core quality issues far earlier than conventional approaches, resulting in an average warranty cost reduction of 12%. Furthermore, they benefit from a 23% decrease in unplanned downtime through proactive AI-driven failure prediction and prevention techniques, while also developing customized maintenance schedules for each asset to enhance both performance and reliability. This all-encompassing strategy not only optimizes operational efficiency but also promotes ongoing advancements in asset management practices. In doing so, Viaduct empowers businesses to maintain a competitive edge in a rapidly evolving market.

What is SoftExpert EAM?

SoftExpert EAM represents a sophisticated Asset Management solution aimed at improving asset performance and utilization while reducing operational expenses by mitigating unexpected downtimes, thereby enhancing the overall value across various asset categories like production, facilities, transportation, and IT. This Enterprise Asset Management software enables organizations to develop comprehensive plans for instrument calibration and implement preventive, predictive, and corrective maintenance approaches for their equipment, which significantly boosts daily operational efficiency and the effectiveness of technical teams. Additionally, it facilitates better management of equipment and facilities, enhancing reliability and ensuring compliance with regulatory standards such as ISO 50001, ISO 55000, and ISO 17025, as well as other legal and industry-specific requirements, all while fostering energy efficiency and supporting sustainability initiatives. By seamlessly integrating these functionalities, SoftExpert EAM not only optimizes operations but also aids organizations in realizing their long-term strategic objectives, thereby promoting a culture of continuous improvement and operational excellence. Furthermore, the adoption of this software can lead to a more proactive approach to asset management, ultimately resulting in increased competitiveness in the market.

Media

Media

Integrations Supported

SoftExpert Suite

Integrations Supported

SoftExpert Suite

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viaduct

Company Location

United States

Company Website

www.viaduct.ai/

Company Facts

Organization Name

SoftExpert

Date Founded

1995

Company Location

Brazil

Company Website

www.softexpert.com

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Categories and Features

Fixed Asset Management

Asset Budgeting
Asset Lifecycle Management
Audit Trail
Barcoding / RFID
Depreciation Management
Disposal Management
Document Management
Inventory Tracking
Tax Management

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