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What is Viewn?

Our focus is on audiences who are influenced by marketing efforts. By leveraging detailed profiles that record customer interactions, you can tailor your strategies to reflect the specific behaviors of individual users. The information gathered from examining their preferences and actions equips marketers with essential insights to create content that appeals to various segments. By applying relevant categories to your customer database, you can move beyond mere demographic data and cultivate engagement centered around distinct personas, thereby improving the precision and effectiveness of your targeting initiatives. To better comprehend your customers, it is beneficial to create multiple segments by narrowing down and selecting particular demographics. This nuanced technique, when combined with analytics and feedback tools integrated into our system, enables us to assess engagements proficiently. Furthermore, consistently nurturing marketing campaigns throughout the entire customer journey is vital for achieving lasting success. Our AI also offers functionalities such as automated segmentation and predictive retention, which enhance the efficiency of the marketing approach. This not only conserves time but also guarantees that your strategies remain relevant and effective in the long run. Ultimately, the continuous adaptation to customer needs is essential for thriving in a competitive market.

What is Dynamics 365 Customer Insights?

Utilize insights driven by AI and automated processes to reduce the cost of conversions while providing customized recommendations that boost customer lifetime value. Skillfully manage the delicate balance between personalization and privacy by leveraging automatically updated consent data and employing classification labels to protect sensitive information. Combine transactional, behavioral, and demographic data to create rich insights and detailed, up-to-date customer profiles that honor individual consent preferences. Speed up sales cycles, reduce churn, and cultivate enduring customer relationships by quickly addressing customer signals and feedback. Exceed privacy expectations and maintain compliance with legislation like the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), along with adhering to accessibility guidelines. This comprehensive solution is fortified with over 70 security and compliance certifications, such as ISO, EU Model Clauses, HITRUST, SOC, HIPAA, FERPA, and FedRAMP, ensuring strong protection and alignment with industry regulations. By leveraging these sophisticated resources, companies can enhance their operational effectiveness while creating more meaningful, trust-based connections with their customers. Ultimately, this approach not only fosters loyalty but also positions businesses for sustainable growth in an increasingly competitive market.

Media

Media

Integrations Supported

AgriERP
Azumuta
Bloomreach
COZYROC SSIS+ Suite
Microsoft Dynamics 365
Microsoft Dynamics 365 Marketing
Quickwork
SSIS Integration Toolkit
greymatter

Integrations Supported

AgriERP
Azumuta
Bloomreach
COZYROC SSIS+ Suite
Microsoft Dynamics 365
Microsoft Dynamics 365 Marketing
Quickwork
SSIS Integration Toolkit
greymatter

API Availability

Has API

API Availability

Has API

Pricing Information

$999 per month
Free Trial Offered?
Free Version

Pricing Information

$1,000 per tenant per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viewn

Date Founded

2019

Company Location

United States

Company Website

www.viewn.com

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

dynamics.microsoft.com/en-us/ai/customer-insights/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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