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What is Viewn?

Our focus is on audiences who are influenced by marketing efforts. By leveraging detailed profiles that record customer interactions, you can tailor your strategies to reflect the specific behaviors of individual users. The information gathered from examining their preferences and actions equips marketers with essential insights to create content that appeals to various segments. By applying relevant categories to your customer database, you can move beyond mere demographic data and cultivate engagement centered around distinct personas, thereby improving the precision and effectiveness of your targeting initiatives. To better comprehend your customers, it is beneficial to create multiple segments by narrowing down and selecting particular demographics. This nuanced technique, when combined with analytics and feedback tools integrated into our system, enables us to assess engagements proficiently. Furthermore, consistently nurturing marketing campaigns throughout the entire customer journey is vital for achieving lasting success. Our AI also offers functionalities such as automated segmentation and predictive retention, which enhance the efficiency of the marketing approach. This not only conserves time but also guarantees that your strategies remain relevant and effective in the long run. Ultimately, the continuous adaptation to customer needs is essential for thriving in a competitive market.

What is Kenscio Customer Data and Experience Platform (CDXP)?

The Customer Data and Experience Platform (CDXP) allows businesses to track interactions with customers and prospects across multiple channels such as email, SMS, social media, CRM systems, call centers, mobile apps, and websites. By utilizing the CDXP, organizations can compile vast amounts of customer information and transform it into actionable insights that guide strategic decisions throughout the customer journey. This platform also facilitates the simultaneous evaluation of the effectiveness of different marketing campaigns through data-driven analytical models. In essence, it acts as a robust software solution that allows for the management of a unified customer database that is accessible from any operational system. Information gathered from various touchpoints can be synthesized into a comprehensive 360° customer profile within this persistent database. The development of this profile entails aggregating data from multiple sources, followed by a thorough cleaning and consolidation process to ensure its accuracy and relevance. Ultimately, the CDXP not only improves customer insights but also substantially streamlines marketing processes, enabling organizations to respond more effectively to customer needs. This capability to adapt enhances the overall customer experience and strengthens brand loyalty over time.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$999 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viewn

Date Founded

2019

Company Location

United States

Company Website

www.viewn.com

Company Facts

Organization Name

Kenscio

Date Founded

2009

Company Location

India

Company Website

www.kenscio.com/products/data-experience-platform

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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