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What is Viqal?
Viqal's Virtual Concierge for hotels streamlines guest interactions from the moment they book until they check out, allowing hotel staff to focus more on their core responsibilities while increasing revenue per reservation.
Notable features comprise:
• Human-like interactions: Utilizing cutting-edge AI, Viqal's Virtual Concierge communicates with guests in an engaging manner.
• Welcome Messages: Instant automated greetings and booking confirmations sent via WhatsApp upon new bookings.
• Upgrade Processing: Seamlessly handles room upgrade requests without manual intervention.
• Inquiry Management: Efficiently addresses pre-arrival and in-stay guest questions automatically.
• Feedback Collection: Automates the gathering of guest feedback through WhatsApp after departure.
• Staff Involvement: Complex inquiries are easily forwarded to hotel staff for personal attention.
• Amenities Overview: Provides a detailed visualization of available amenities along with general information and booking options.
• Booking Adjustments: Any changes to reservations are automatically updated in the PMS via natural conversations with guests.
• Convenient Early Check-in: Enhances the arrival experience by enabling guests to check in online ahead of time. This innovative approach not only improves guest satisfaction but also optimizes operational efficiency for hotel staff.
What is CloudWadi Hotel Management Software?
Enhance the efficiency of your hospitality operations by adopting our state-of-the-art hotel management software, specifically designed to align with leading industry practices suited for your venue. This innovative software consolidates all your hotels onto a single, integrated platform, promoting effortless connectivity throughout your properties. The front desk plays a vital role in reflecting the quality of guest services across all locations, necessitating peak operational efficiency. Our Hotel Management System (HMS) provides instant access to vital information, including detailed status reports that offer insights into room occupancy, guest check-ins and check-outs, and other essential updates. By streamlining processes, it minimizes clerical burdens while facilitating timely checkouts. In addition, the cashier module simplifies transaction management, enabling staff to handle billing efficiently and reducing the risk of late payment penalties. With features such as automatic room charges, direct posting of long-distance and local calls to guest accounts, balance reports, and shift closures, operational efficiency is significantly improved, making the management process more intuitive. This comprehensive strategy not only enhances productivity but also significantly improves the overall guest experience, ensuring that visitors leave with lasting positive impressions of your hotel. Furthermore, the integration of modern technology allows for ongoing adaptation to industry changes, keeping your operations at the forefront of hospitality excellence.
Integrations Supported
Clock PMS+
Cloudbeds
Host PMS
Mews
Oracle Hospitality Suite8
Stayntouch PMS
WhatsApp
apaleo
Integrations Supported
Clock PMS+
Cloudbeds
Host PMS
Mews
Oracle Hospitality Suite8
Stayntouch PMS
WhatsApp
apaleo
API Availability
Has API
API Availability
Has API
Pricing Information
€2.99 per room/month
Free Trial Offered?
Free Version
Pricing Information
$5 per room per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Viqal
Date Founded
2020
Company Location
Netherlands
Company Website
www.viqal.com
Company Facts
Organization Name
Cloud Wadi
Date Founded
1991
Company Location
United Arab Emirates
Company Website
cloudwadi.com/software/hotels-software/
Categories and Features
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management