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What is Virtual Benefits Administrator (VBA)?

The Virtual Benefits Administrator (VBA) is recognized as the leading cloud-based software for managing benefits within the industry. With its wide-ranging capabilities and unparalleled flexibility, VBA allows users to efficiently design and manage a variety of health benefits, such as medical, vision, dental, disability, Medicaid, Medicare, Medicare Supplement, care management, long-term care, health savings accounts (HSAs), flexible spending accounts (FSAs), health reimbursement accounts (HRAs), and COBRA. This broad spectrum of services establishes VBA as a vital resource for organizations aiming to enhance the efficiency of their benefits administration workflows. Furthermore, its user-friendly interface ensures that both administrators and employees can navigate the system with ease.

What is Medefy?

Discover a health benefits program that places its members at the forefront, encouraging them to return time and again. Our Care Guides, who are real individuals equipped with expertise, deliver swift and empathetic support, enabling users to find and book care effortlessly in real time, with an impressive average initial response time of just 45 seconds. Medefy brings together all aspects of your benefits plan into a single, user-friendly app interface, simplifying access for members and facilitating informed decision-making. Support is available for members even before they recognize their needs, with assistance provided throughout every phase of their healthcare journey. This proactive approach guarantees that members fully leverage their benefits program. In contrast to other platforms that burden users with numerous obstacles before they can speak to a representative, Medefy ensures immediate, on-demand support, helping users navigate critical health choices without feeling alone. We fundamentally believe that every individual deserves an easier and more nurturing way to handle their health benefits, making the process less daunting and more accessible. Our commitment is to empower members not just to utilize their benefits, but to thrive in their health journey.

Media

Media

Integrations Supported

Context 4 Health Plans Suite
Magellan Rx
RedCard
Southern Scripts

Integrations Supported

Context 4 Health Plans Suite
Magellan Rx
RedCard
Southern Scripts

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Virtual Benefits Administrator

Date Founded

1997

Company Location

United States

Company Website

www.vbasoftware.com

Company Facts

Organization Name

Medefy

Date Founded

2013

Company Location

United States

Company Website

www.medefy.com

Categories and Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Benefits Administration

COBRA Administration
Claims Management
Deduction Management
Disability Insurance Administration
Employee Benefits Administration
FMLA Administration
FSA Administration
Flexible Spending Accounts
For Brokers
For Employers
HIPAA Compliant
Health Insurance Administration
Life Insurance Administration
Online Benefits Enrollment
Premium Billing
Provider Management
Retiree Administration
Retirement Plan Management

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