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What is Virtual VetNurse?

Reduce the demands on your front desk while providing your clients with a 24/7 communication platform for your clinic! The Virtual Vet Nurse is a cutting-edge digital assistant tailor-made for the veterinary industry. With its round-the-clock functionality, this specialized chat-bot adeptly handles a range of routine tasks as well as client questions. It can help clients book appointments, answer common inquiries, refill prescriptions, and gather essential patient information. Your Virtual Vet Nurse can be seamlessly integrated into your website or Facebook page, adopting a distinct persona that reflects your clinic, allowing you to customize its name and gender. This service is accessible globally. Beyond its role in managing appointments and prescription refills, it streamlines quote requests, addresses frequent questions, and boosts retail services through options like click & collect and online shopping. Clients can even upload images to aid in pre-consultation histories and follow-ups, guaranteeing a thorough service. This digital assistant is more than just a tool; it serves as a significant enhancement to your clinic's operations, fostering improved efficiency and greater client satisfaction, ultimately making your veterinary practice more competitive in the market.

What is IDEXX Neo?

IDEXX Neo serves as an accessible and affordable cloud-based management system tailored for veterinary practices, effectively addressing the requirements of both animal hospitals and clinics. The platform equips users with vital functionalities, including the creation of invoices, management of appointment schedules, and processing of payments. It also enables users to assign responsibilities to team members while allowing for personalized activities on a versatile dashboard. Moreover, IDEXX Neo provides options for customizing certificates and forms, integrating branding elements such as logos and letterheads to ensure that all documentation represents the clinic's unique identity. By consolidating these features, this all-encompassing tool significantly enhances operational efficiency and improves the quality of care provided in veterinary settings. Furthermore, the intuitive design of IDEXX Neo ensures that veterinary professionals can focus more on patient care and less on administrative tasks.

Media

Media

Integrations Supported

Alchem-e Dashboard
Deputy
Facebook
Next In Line
Otto
Vello
VitusVet

Integrations Supported

Alchem-e Dashboard
Deputy
Facebook
Next In Line
Otto
Vello
VitusVet

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$199.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Virtual VetNurse

Company Location

New Zealand

Company Website

www.virtualvetnurse.com

Company Facts

Organization Name

IDEXX

Date Founded

1983

Company Location

United States

Company Website

www.idexx.com/en/veterinary/software-services/neo/

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

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