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What is Virtual VetNurse?

Reduce the demands on your front desk while providing your clients with a 24/7 communication platform for your clinic! The Virtual Vet Nurse is a cutting-edge digital assistant tailor-made for the veterinary industry. With its round-the-clock functionality, this specialized chat-bot adeptly handles a range of routine tasks as well as client questions. It can help clients book appointments, answer common inquiries, refill prescriptions, and gather essential patient information. Your Virtual Vet Nurse can be seamlessly integrated into your website or Facebook page, adopting a distinct persona that reflects your clinic, allowing you to customize its name and gender. This service is accessible globally. Beyond its role in managing appointments and prescription refills, it streamlines quote requests, addresses frequent questions, and boosts retail services through options like click & collect and online shopping. Clients can even upload images to aid in pre-consultation histories and follow-ups, guaranteeing a thorough service. This digital assistant is more than just a tool; it serves as a significant enhancement to your clinic's operations, fostering improved efficiency and greater client satisfaction, ultimately making your veterinary practice more competitive in the market.

What is VetScene?

VetScene brings together dedicated veterinarians and pet owners to ensure pets stay healthy and happy. By simplifying the process for veterinary practices, VetScene helps cultivate strong relationships with clients through seamless integration with practice management software for efficient communication. With the VetScene Proactive Portal and mobile application, clients can easily handle their reminders, choose to receive text updates, schedule appointments, and send messages directly. Additionally, they have the opportunity to leave feedback, complete surveys, and engage with your loyalty program, enhancing their overall experience. VetScene offers a variety of services, including pet health ID cards, stunning websites, reminder postcards, and two-way texting, alongside the Proactive Portal, custom clinic applications, VetScene TV, and much more to support your practice's growth and client engagement. Through these tools, veterinary practices can foster a community of informed pet owners dedicated to their pets’ well-being.

Media

Media

Integrations Supported

2i Nova Veterinary Software
AVImark
Cornerstone Software
Covetrus Pulse
Facebook
Impromed
VETport

Integrations Supported

2i Nova Veterinary Software
AVImark
Cornerstone Software
Covetrus Pulse
Facebook
Impromed
VETport

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$150.00
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Virtual VetNurse

Company Location

New Zealand

Company Website

www.virtualvetnurse.com

Company Facts

Organization Name

VetScene

Date Founded

2005

Company Location

United States

Company Website

www.vetsceneproactive.com

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

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