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What is VisibleFeedback?

VisibleFeedback is an easy-to-use, lightweight feedback and reputation management tool specifically developed for brick-and-mortar businesses to improve customer experience and online visibility. Through simple QR code scans displayed at the point of sale or included with orders, customers can provide immediate feedback about their visit or purchase. The platform is designed to catch negative feedback privately, sending real-time alerts to business owners so they can resolve issues before they escalate or become public. Simultaneously, it encourages satisfied customers to leave glowing 5-star reviews on popular review sites such as Google and Yelp, helping businesses grow their digital reputation organically. VisibleFeedback’s setup process is fast and straightforward, taking less than five minutes, and the tool runs silently in the background without disrupting daily operations. It is ideal for a wide range of businesses including restaurants, auto repair shops, retail stores, and salons looking to strengthen customer relationships. By capturing feedback proactively, businesses can improve service quality, increase customer retention, and drive new customer acquisition through positive online reviews. The platform helps reduce negative online exposure while maximizing the impact of happy customers’ voices. VisibleFeedback supports sustainable growth by turning everyday interactions into powerful reputation-building opportunities. Overall, it offers an affordable, efficient, and user-friendly way for businesses to manage customer feedback and boost their brand image.

What is Monterey?

Monterey offers an all-encompassing solution tailored for companies focused on product-led growth, facilitating the rapid gathering, evaluation, and enhancement of user insights at scale. This platform allows you to quickly set up feedback systems that promote a dynamic user experience, encouraging users to share their thoughts more willingly. Integrating Monterey with your existing tools simplifies the feedback process, freeing product and engineering teams from the monotonous burden of sorting and tagging, thus enabling them to concentrate on engaging users through insightful inquiries. Say goodbye to the time-consuming task of combing through customer feedback to unearth valuable insights. In just moments, you can convert a chaotic collection of data into actionable intelligence. This powerful tool equips product, support, and user research teams with the ability to navigate essential data points effortlessly, ensuring swift and informed decision-making. By deepening your comprehension of user feedback, you can enhance product developments that truly appeal to your intended audience, fostering a stronger connection and improving overall satisfaction. Ultimately, Monterey not only streamlines feedback management but also elevates the entire user experience, creating a more responsive and user-centric product development cycle.

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Integrations Supported

App Store
Discord
G2
Gmail
Google Chrome
Google Play
HubSpot CRM
HubSpot Customer Platform
Intercom
Slack
X (Twitter)
Zendesk

Integrations Supported

App Store
Discord
G2
Gmail
Google Chrome
Google Play
HubSpot CRM
HubSpot Customer Platform
Intercom
Slack
X (Twitter)
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$25/month
Free Trial Offered?
Free Version

Pricing Information

$90 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DiscoveryMark

Date Founded

2025

Company Location

United States

Company Website

visiblefeedback.com

Company Facts

Organization Name

Monterey

Company Location

United States

Company Website

www.monterey.ai/

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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