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What is VisionFlow?

VisionFlow, developed by Visionera, simplifies internal workflows by providing a robust platform for overseeing the complete development lifecycle of software, products, and business applications. This modular solution encompasses essential functions, including Helpdesk and Customer Support (ITSM), Application Lifecycle Management (APPM), Project Management, Product Development, and Customer Relationship Management (CRM), as well as IT Service Management (ITSM), making it a comprehensive tool for organizational efficiency. With its diverse capabilities, VisionFlow not only enhances productivity but also fosters better collaboration among teams.

What is Revenera Usage Intelligence?

Utilizing Product Usage Analytics can lead to more informed and rapid strategic decisions, particularly when it comes to roadmap planning. Usage Intelligence, previously known as Revulytics, empowers organizations to improve their decision-making processes, whether they are introducing new features or refining the current functionality of their products. By examining real product usage metrics, businesses can gain valuable insights into how users interact with and engage with their software. Furthermore, analyzing your install base allows for the development of a data-driven strategy that informs decisions about pricing models, adjustments, and even the discontinuation of certain features. This type of analytics not only enhances product management strategies but also enables development teams to leverage technical and environmental data for a clearer understanding of infrastructure needs and support requirements. As the pioneering solution in software usage analytics, Usage Intelligence offers comprehensive insights into application utilization by revealing which features are utilized the most frequently, thus guiding future development efforts. Ultimately, harnessing these insights can significantly enhance a company's ability to adapt and respond to user needs effectively.

Media

Media

Integrations Supported

Fortnox
Git
SurveyMonkey
Twilio

Integrations Supported

Fortnox
Git
SurveyMonkey
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

$20.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Visionera

Date Founded

2001

Company Location

Sweden

Company Website

visionflow.com

Company Facts

Organization Name

Revenera

Date Founded

2006

Company Location

United States

Company Website

www.revenera.com

Categories and Features

Application Development

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Application Lifecycle Management

Administrator Level Control
Defect Tracking
Iteration Planning
Project Management
Release Management
Requirements Review
Task Management
Test Case Tracking
User Level Management
Version Control

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Categories and Features

Application Lifecycle Management

Administrator Level Control
Defect Tracking
Iteration Planning
Project Management
Release Management
Requirements Review
Task Management
Test Case Tracking
User Level Management
Version Control

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

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