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What is Vital?

Vital is a pioneering digital health firm that leverages artificial intelligence to enhance the experiences of patients in emergency rooms and throughout their hospital journeys. By utilizing advanced AI capabilities, Vital effectively distills complex health record information into user-friendly, personalized formats that engage patients seamlessly, without the need for any apps or login credentials. Their innovative solutions, such as ERAdvisor and CareAdvisor, provide instant updates, demystify test results in everyday language, and offer tailored assistance during every step of the healthcare journey. Additionally, the Doctor-to-Patient Translator created by Vital simplifies intricate medical jargon into clear, accessible terms, helping patients better understand their health data. With strong partnerships with over 100 hospitals, Vital is dedicated to improving patient satisfaction, fostering loyalty, driving better clinical results, and reducing the burden on healthcare professionals, ultimately revolutionizing the healthcare experience. Through these transformative advancements, Vital is setting the stage for a more knowledgeable and empowered patient community, ensuring that individuals can take charge of their health with confidence.

What is ImagineEngagement?

Addressing the issue of surprise billing while improving cash flow can be accomplished through a financial strategy that genuinely reflects the needs of patients. By transforming patient interaction with the aid of artificial intelligence, the system customizes the payment experience, utilizing specific billing information, grasping patient preferences, and evaluating their payment tendencies. This targeted approach enables staff to focus their attention on those patients who are more likely to fulfill their financial obligations. Recognizing that every patient's circumstances differ, the billing process is also adapted to fit their unique situations. It swiftly verifies existing insurance coverage and investigates tailored financing options for each individual. In addition, it offers a range of financial assistance resources to alleviate the burden of medical expenses. Personalized recommendations regarding the ideal number of billing statements are based on each patient’s behavior and preferences. As a result, this method reduces the resources dedicated to follow-ups, as adaptive statements modify the timing, frequency, and mode of communication—whether through traditional mail, email, or SMS—to effectively meet the specific needs of each patient. Ultimately, this forward-thinking approach fosters a more streamlined and patient-centric billing experience, promoting financial clarity and support for those navigating healthcare costs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vital.io

Date Founded

2017

Company Location

United States

Company Website

vital.io

Company Facts

Organization Name

Imagine Software

Company Location

United States

Company Website

www.imagineteam.com/imagine-engagement

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Medical Billing

Claims Processing
Claims Scrubbing
Code & Charge Entry
Compliance Tracking
Customizable Dashboard
Dunning Management
Invoice History
Patient Eligibility Checks
Practice Management
Quotes/Estimates
Remittance Advice

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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