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What is Vitally?

Empower your Customer Success team to provide remarkable customer experiences by leveraging cutting-edge analytics, automation, and comprehensive project management solutions. You won't have to compromise on functionality when it comes to simplicity; seamlessly onboard your team using pre-built integrations and project templates designed for immediate use. Following that, create personalized customer experiences through scalable customization and advanced automation capabilities. Vitally integrates customer data from across your entire technology landscape, enabling you to identify trends proactively and utilize insights for an exceptional customer journey. Picture having all relevant information—CRM data, product analytics, support requests, emails, NPS scores, and revenue metrics—consolidated within a single platform, which significantly boosts efficiency and enhances decision-making processes. This comprehensive perspective equips teams to react promptly and effectively to the evolving needs of customers, fostering stronger relationships and driving long-term loyalty.

What is Loop Subscriptions?

Loop is a Shopify application specifically created for managing subscriptions, allowing direct-to-consumer (DTC) brands to increase their average order value and reduce cancellations through an engaging rewards system and a customizable subscriber portal. Our goal at Loop is to streamline the subscription experience for DTC brands around the world, ensuring that the DTC community can deliver outstanding service to their subscribers. Distinct from standard subscription applications, Loop seeks to be a genuine partner in your subscription growth journey, collaborating closely to improve your business outcomes. By prioritizing innovative solutions, we aim to revolutionize the manner in which brands connect with their customers through subscriptions, fostering lasting relationships that benefit both parties. Ultimately, our commitment is to empower brands to thrive in a competitive marketplace while enhancing customer loyalty through engaging subscription models.

Media

Media

Integrations Supported

Census
Cobalt
ConvertCart
Google Cloud BigQuery
Google Marketing Platform
Gorgias
HubSpot CRM
Intercom
Klaviyo
KnoCommerce
Lantern
Microsoft Outlook
Peel
Recurly
Salesforce
Shop Circle
Slack
Stamped
Weld
Zapiet

Integrations Supported

Census
Cobalt
ConvertCart
Google Cloud BigQuery
Google Marketing Platform
Gorgias
HubSpot CRM
Intercom
Klaviyo
KnoCommerce
Lantern
Microsoft Outlook
Peel
Recurly
Salesforce
Shop Circle
Slack
Stamped
Weld
Zapiet

API Availability

Has API

API Availability

Has API

Pricing Information

$99.00/month
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vitally

Date Founded

2017

Company Location

United States

Company Website

www.vitally.io

Company Facts

Organization Name

Loop Subscriptions

Date Founded

2021

Company Location

United States

Company Website

www.loopwork.co

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Gamification

Badge Management
Collaboration Tools
Contest Management
Feedback Management
For Call Centers
For Developers
For Education
For Onboarding
For Sales
Goal Setting / Tracking
Leaderboards / Activity Tracking
Performance Metrics
Rewards Management

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