Ratings and Reviews 1 Rating
Ratings and Reviews 2,916 Ratings
What is Vitel Global?
Businesses recognize the importance of having a dependable phone line to maintain effective communication with both customers and clients. Our state-of-the-art cloud-based telephone system not only delivers outstanding sound clarity but also includes call recording capabilities, conference call options, and a variety of other premium features. Supported by our knowledgeable engineers, you can anticipate thorough technical assistance, a smooth installation process, and quick resolutions to any inquiries or problems you may encounter. Choosing our cloud telecommunications solution allows you to drastically reduce initial capital expenditures, remove ongoing management expenses, and access a multitude of other advantages. Additionally, for those who are frequently on the move and prefer not to carry their office phone, you can conveniently redirect all incoming calls to your mobile device while away from your desk. This adaptability guarantees that you remain reachable regardless of your location, enhancing your overall communication experience. Ultimately, embracing this modern technology empowers businesses to operate more efficiently and responsively in today’s fast-paced environment.
What is RingCentral RingEX?
RingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.
Integrations Supported
APIANT
Bitrix24
Bliro
ClickUp
Egnyte
Electric
Freshdesk
Gong
HaloITSM
ITBoost
Integrations Supported
APIANT
Bitrix24
Bliro
ClickUp
Egnyte
Electric
Freshdesk
Gong
HaloITSM
ITBoost
API Availability
Has API
API Availability
Has API
Pricing Information
$24.99/month/user
Free Trial Offered?
Free Version
Pricing Information
$19.99/month/user
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Vitel Global
Date Founded
2009
Company Location
United States
Company Website
www.vitelglobal.com
Company Facts
Organization Name
RingCentral
Date Founded
2003
Company Location
United States
Company Website
www.ringcentral.com
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing
SIP Trunk
Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911
Unified Communications
Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail
Video Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard
Web Conferencing
Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard