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Ratings and Reviews 1,455 Ratings
What is VoIP Detective?
VoIP Detective stands out as the most intuitive reporting tool for Cisco Call Manager. This tool comes in both a complimentary and a premium version, enabling users to monitor calls made to and from extensions within their CUCM cluster while also facilitating in-depth troubleshooting. With its easy-to-navigate interface, VoIP Detective effectively transmits call data to Cisco Call Manager. Additionally, both the free and Pro versions can be swiftly deployed as virtual machines, allowing for setup in under 30 minutes, making it accessible for users in various environments. The efficiency and simplicity of VoIP Detective make it an essential resource for anyone managing Cisco Call Manager systems.
What is 800.com?
Transform your surroundings into a functional workspace with 800.com, which enables you to oversee your business operations directly from your mobile device. This service comes without the need for a contract, providing advanced calling features and cell phone forwarding capabilities that enhance customer engagement, brand recognition, and response rates through SMS messaging. You can effortlessly manage extensions, send out professional greetings, and oversee your account conveniently online. 800.com supports various types of forwarding, including simultaneous and sequential ringing, ensuring you never miss a call. Utilizing toll-free numbers establishes a credible presence in the U.S. market, while local numbers can suggest a limited business scope. Each member of 800.com enjoys full access to all phone system tools, irrespective of their selected plan, making it easier to serve clients and reduce long-distance charges for both your customers and your business. By choosing 800.com, you position your company for success in a competitive environment.
Integrations Supported
Google Analytics
Unbounce
API Availability
Has API
API Availability
Has API
Pricing Information
$0
Free Trial Offered?
Free Version
Pricing Information
$19 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VoIP Detective
Date Founded
2018
Company Location
United States
Company Website
www.voipdetective.com
Company Facts
Organization Name
800.com
Date Founded
1997
Company Location
United States
Company Website
www.800.com
Categories and Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
VoIP Monitoring
Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win