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What is VoIP Recording software?

Our Voice-Over IP Recording solution offers businesses the ability to record interactions with high quality and compliance, all through an intuitive interface. This remarkable VoIP Recording tool can capture communications from virtually any telephony device or phone system on the market today. It works with and enhances the capabilities of 99% of existing telephone systems. The installation of ABT's platform is user-friendly and does not necessitate any specialized equipment. In addition, it delivers significant benefits and optimizes performance for your organization. Our Call Center Quality applications allow supervisors to perform thorough evaluations of their agents effortlessly. These evaluations are customized to meet your business's specific needs, resulting in higher customer satisfaction levels and boosted agent morale. Moreover, Applied Business Technologies' Call Center Quality Software can be easily integrated with our Speech Analytics platform, creating a robust and efficient solution. This integration yields critical insights from conversations, thereby ensuring that operational efficiency and service quality are upheld consistently. As a result, businesses can enjoy a comprehensive approach to quality assurance and performance enhancement.

What is ProfiCRM?

Discover a holistic CRM platform that integrates all the vital tools necessary for the efficient management of your enterprise. This platform encompasses functionalities for managing Contacts, Sales Agents, Opportunities, Tasks, Orders, Territory Management, and Advanced Reporting, among various other features. Whether you are stationed at your desk or traveling, you can effortlessly monitor your business activities from a unified dashboard. Research shows that businesses typically spend around 68 hours per month on administrative tasks; ensure your organization doesn’t fall into that trap. You can connect with Profi WebForm for easy contact submissions, utilize Google for seamless login and calendar integration, employ Whosms for SMS interactions, tap into Mailchimp for email marketing, and use Jabber for VOIP communications. By delegating territories and product lines to different agents and firms, you can significantly streamline your sales operations. Organizing your business by regions and product categories not only enhances efficiency but also offers crucial insights. Who has clinched the most deals this month? Which products are leading in sales? Who are the buyers behind those purchases? With powerful reporting features, you will acquire a comprehensive understanding of how to refine your sales tactics. Making decisions based on accurate data will help eradicate uncertainties from your operational approaches. In today’s competitive market, harnessing such insights can truly transform your business's performance and drive significant growth. Taking advantage of these capabilities might just be the key to staying ahead in your industry.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$15 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Applied Business Technologies

Company Location

United States

Company Website

www.appliedcorp.com/recording-solutions.php

Company Facts

Organization Name

ProfiCRM

Date Founded

2015

Company Location

Romania

Company Website

www.proficrm.com

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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