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What is Vocera Platform?

Patient care evolves continuously, highlighting the necessity for clinical communication systems that are both flexible and quick to respond. The infrastructure must be equipped with the ability to efficiently manage interactions between people and systems exactly when and how they are most needed. Moreover, it should integrate voice communication, secure messaging, and alarm notifications into a unified system. The Vocera Platform provides such an infrastructure, acting as a smart ecosystem that connects all essential individuals and information to ensure effective patient care. With features like the Dynamic Master Directory, users can quickly locate the right personnel based on their roles, groups, or functions. The Engage intelligent workflow engine is crafted to minimize interruption fatigue by intelligently routing, escalating, and prioritizing communications and alerts with the necessary context. The intuitive voice-driven interface further streamlines communication, enabling users to connect easily by name, role, or group. This all-encompassing strategy not only boosts operational efficiency but also enriches the experiences of caregivers and patients alike, ultimately fostering a more cohesive healthcare environment. By improving the integration of communication tools, the platform enhances collaboration and responsiveness in clinical settings.

What is PerfectServe?

Engaging with your healthcare team has reached an unprecedented level of efficiency and fluidity. Our cutting-edge software is specifically crafted to eliminate geographical and organizational hurdles, guaranteeing that you reach the right person exactly when you need to. PerfectServe effectively organizes and supervises all workflow procedures, call schedules, and contact preferences for each practice, workgroup, and member of the care team, alleviating any concerns about who is available on call. Through the implementation of Dynamic Intelligent Routing®, you are connected to the most qualified individual who can take prompt action, requiring only the patient's name for this process. PerfectServe® swiftly identifies and links you to the team members actively involved in that patient's care. By incorporating automated messaging and secure virtual consultations, we aim to elevate patient support throughout their entire care journey, also allowing for the inclusion of family members when necessary. Furthermore, by providing operators with intuitive call management tools, we markedly improve the experience for patients reaching out, ensuring that each interaction is as seamless and effective as possible. This holistic approach not only streamlines communication but also fosters a more collaborative environment for patient care.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Stryker

Date Founded

1941

Company Location

United States

Company Website

www.stryker.com/us/en/portfolios/medical-surgical-equipment/clinical-communication-and-workflow.html

Company Facts

Organization Name

PerfectServe

Company Location

United States

Company Website

www.perfectserve.com

Categories and Features

Hospital Management

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Internal Communications

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

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