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Alternatives to Consider
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RingCentral RingEXRingCentral RingEX is a robust cloud-based telephony solution designed to enhance your company's communication efficiency. With enterprise-level communication functionalities like voice, fax, and text, along with the flexibility of BYOD (bring your own device), it enables you to operate from virtually anywhere. The platform's essential features encompass automatic call recording, conferencing capabilities, and unlimited local and long-distance calls. Additionally, RingCentral RingEX offers personalization options, allowing you to tailor call management settings such as call forwarding, message alerts, and notifications for missed calls to fit your specific requirements. This adaptability makes it a versatile choice for a wide range of business environments.
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Google Cloud Speech-to-TextAn API driven by Google's AI capabilities enables precise transformation of spoken language into written text. This technology enhances your content with accurate captions, improves the user experience through voice-activated features, and provides valuable analysis of customer interactions that can lead to better service. Utilizing cutting-edge algorithms from Google's deep learning neural networks, this automatic speech recognition (ASR) system stands out as one of the most sophisticated available. The Speech-to-Text service supports a variety of applications, allowing for the creation, management, and customization of tailored resources. You have the flexibility to implement speech recognition solutions wherever needed, whether in the cloud via the API or on-premises with Speech-to-Text O-Prem. Additionally, it offers the ability to customize the recognition process to accommodate industry-specific jargon or uncommon vocabulary. The system also automates the conversion of spoken figures into addresses, years, and currencies. With an intuitive user interface, experimenting with your speech audio becomes a seamless process, opening up new possibilities for innovation and efficiency. This robust tool invites users to explore its capabilities and integrate them into their projects with ease.
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TollFreeForwardingIn just one minute, you can set up your international phone number, with options available for over 120 countries and 1,000 cities. This service allows you to redirect your calls to any global number seamlessly. With advanced scheduling features, you can manage call routing based on your business hours and preferences, directing calls to your main office during operational times and to voicemail when closed. You also have immediate access to comprehensive data regarding calls made to your TollFreeForwarding number, which can assist in analyzing customer call behavior for better outbound sales and follow-up strategies. Additionally, you can record your calls, whether in full or in segments, for easy tracking and review. These recordings are stored in call detail records, which can be accessed, downloaded, or played back whenever necessary for reference. By leveraging this functionality, you can enhance your communication efficiency and better serve your clientele.
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TeleprompterUtilize a teleprompter to seamlessly deliver scripts, songs, and speeches, complete with features like mirroring, font adjustments, and variable speed settings. The top-rated teleprompter app available on the App Store is Teleprompter! This application enables you to focus on your delivery without the distraction of what comes next and is fully compatible with iPhone, iPad, and MacOS devices. Among its many functionalities, you can: - Create and modify scripts directly on your device - Import documents in Word, Txt, and PDF formats from cloud storage - Record videos straight from the app - Adjust the playback speed to suit your needs - Choose a specific time for playback to begin - Mirror the display both vertically and horizontally - Customize the font size for optimal readability - Use a Bluetooth keyboard for playback control - Tailor keyboard shortcuts for a more personalized experience With these features, Teleprompter enhances your presentation skills and offers a user-friendly experience for all types of communications. Whether you are a speaker, performer, or content creator, this app is designed to elevate your delivery.
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CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
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QEvalQEval is an innovative cloud platform that assists call centers in efficiently managing their quality assurance and compliance requirements. It boasts essential features such as online coaching integration for agents, role-specific access controls, secure recordings, and comprehensive trend analysis. Serving as a multifunctional and intelligent tool for quality monitoring and performance management in contact centers, QEval employs cutting-edge artificial intelligence alongside real-time speech analytics to deliver valuable insights and analytics. This platform enhances the coaching process by providing timely training updates and improving visibility into coaching methodologies, advancing beyond traditional checkbox evaluations. By utilizing AI-powered speech analytics, QEval reveals critical performance insights, including emotional indicators, thereby elevating call center quality monitoring and enabling more effective coaching for agents. Furthermore, this approach not only optimizes performance but also enriches the overall training experience within the call center environment.
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CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
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OhMDOhMD provides the fastest and most straightforward way to connect with both patients and your team. It enables patients to communicate easily via text without the need to download any apps, while simultaneously giving your staff tools that can save them significant time each day. This cutting-edge solution effectively minimizes appointment cancellations, as patients value the efficient communication it offers. OhMD is an excellent option for facilitating interactions between patients and teams within a framework that is compliant with HIPAA regulations. By offering the convenience of texting and video features without requiring app downloads, you can eliminate the hassle of phone calls, voicemails, and the frustrating game of phone tag. Furthermore, it enhances communication among colleagues, care teams, and referring providers through its HIPAA-compliant texting platform available across iOS, Android, and web platforms. With the implementation of effective texting, the tedious cycle of phone tag and voicemail messages can be replaced, leading to improved patient care. Also, for those looking to optimize their usage of OhMD and efficiently store all patient communications within their electronic health records, we provide over 50 EHR integrations that ensure seamless interoperability, allowing for a holistic approach to patient management. This functionality not only streamlines processes but also enables healthcare providers to dedicate more time to patient care rather than administrative responsibilities. Ultimately, OhMD transforms communication in healthcare, making it more effective and responsive to both patient and provider needs.
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Phone.comCommunication channels like voice, text, video, fax, and conferencing are essential in today's business landscape. Phone.com provides a contemporary, adaptable solution that caters to the needs of mobile entrepreneurs and expanding companies alike. With its comprehensive suite of advanced business phone functionalities, Phone.com empowers your evolving business to engage with customers in a professional and efficient manner. Enhanced call handling capabilities help to elevate your brand's reputation, while mobility features ensure that you maintain connectivity with clients, coworkers, and partners at any time and from any location. This versatility is crucial for thriving in a fast-paced business environment.
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iPlumiPlum offers a mobile-centric solution tailored for business professionals, providing a dedicated line equipped with calling, texting, and comprehensive phone system features accessible on your smartphone, whether for individuals or enterprises. This service functions seamlessly with your current mobile carrier, requiring no changes, and is designed for ease of use while incorporating robust enterprise-level security measures. Healthcare professionals benefit from the platform's HIPAA compliance, while those in the financial and legal sectors can ensure adherence to mobile communication regulations. Businesses are equipped with a variety of advanced functionalities including auto-attendant services, call extensions, call recording capabilities, transcriptions, and automated text replies, ensuring prompt communication during business hours. Additionally, a centralized portal streamlines team organization and allows for management of iPlum users through different profiles and permission levels via a corporate account. With iPlum, businesses can enhance customer relations by automatically sending personalized business messages, demonstrating a commitment to customer care and effective communication. This innovative platform not only streamlines communication but also elevates the professionalism of your business interactions.
What is Voice Recorder & Audio Editor?
You have the ability to record audio for any length of time and as often as you like, as long as your device has enough storage space. Take advantage of sophisticated speech-to-text tools to convert your audio recordings into text effortlessly. You can start and stop recordings quickly from your main screen, and even add notes to individual recordings to enhance organization. Sharing your audio or video files is simple through a variety of platforms, such as email, messaging services, and social media sites like Facebook, Twitter, YouTube, Instagram, and Snapchat. For your convenience, you can transfer recordings to your desktop computer using a USB cable or WiFi Sync, and select from different audio formats to meet your requirements. To protect your recordings, you have the option to set a passcode and benefit from features like looping, trimming, and modifying playback speed. You can navigate through your recordings easily by skipping backward or forward in 15-second intervals, and mark your favorites for quick retrieval. If you intend to record phone conversations, you can achieve this by establishing a 3-way conference call, where the third participant serves as the recording line to capture your discussion. It's important to ensure that your phone carrier supports 3-way conference calling in order to utilize the call recording feature effectively, allowing for the seamless capture of significant conversations. Furthermore, the app boasts an intuitive interface that simplifies the management of your recordings, making it an essential tool for anyone who values audio documentation. With these capabilities at your fingertips, you can enhance both your productivity and creativity.
What is SpeakPipe?
SpeakPipe allows your audience to effortlessly send voice messages directly from your website or voicemail section, adding a dynamic element to your podcast episodes and boosting listener interaction. If you wish to engage your audience with a question for an upcoming podcast, you can swiftly record a short voice message via SpeakPipe and share it with them. This interactive feature not only enables your listeners to hear your inquiry but also encourages them to reply with their own voice messages. The process of sending a recording is straightforward and quick, eliminating the need for typing entirely. Furthermore, listeners have the option to provide their contact information before they submit their messages. All incoming messages are neatly organized in your account, making it easy for you to access them when needed. This smooth integration creates a more intimate connection between you and your audience, enhancing the overall podcast experience. By fostering this level of interaction, you can better understand your listeners' perspectives and preferences.
API Availability
Has API
API Availability
Has API
Pricing Information
Free
Free Trial Offered?
Free Version
Pricing Information
$12 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
TapMedia Ltd
Date Founded
2010
Company Location
United States
Company Website
www.tapmedia.co.uk
Company Facts
Organization Name
SpeakPipe
Company Website
www.speakpipe.com
Categories and Features
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback