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What is Voicekey?

Voicekey represents a groundbreaking voice biometrics solution that leverages patented stateless Neural Network (NN) technology to overcome obstacles in identity verification and authentication for remote interactions. Fundamentally, Voicekey operates as a computational NN/AI engine, which can be deployed on individual devices or accessed via a server within a broader identity security framework. Users can engage with the enrolment and verification processes of Voicekey through a specially designed software development kit (SDK) that supports various platforms, including Java, iOS, Android, Windows mobile, and Windows, as well as through a RESTful API. Essentially, Voicekey serves as a tailor-made software 'lock' that can only be accessed by the voice of an authorized individual, highlighting the robust security enabled by its sophisticated NN/AI technology. This innovative strategy significantly boosts security while simultaneously providing users with a seamless experience in managing their identity. Moreover, the ease of integration into existing systems makes Voicekey an attractive option for businesses looking to enhance their security measures.

What is Armour365?

Gnani.ai has introduced Armour365, an advanced voice biometrics system designed to combat fraud, enhance customer satisfaction (CSAT), and reduce operational costs. This platform boasts a state-of-the-art fraud detection engine capable of recognizing diverse threats such as anti-spoofing, synthetic, and replay attacks. It supports both active and passive biometric techniques, requiring less than a second of voice input for efficient authentication. Moreover, the system features dynamic passphrase capabilities, is adaptable to multiple languages and text variations, and integrates smoothly across different communication channels. The benefits include a reduction in average handling time exceeding 60 seconds, an impressive 80% improvement in fraud detection rates, and a notable surge of over 30% in customer satisfaction scores. In addition to these advantages, Armour365 serves as a holistic solution for businesses aiming to enhance their security protocols while simultaneously elevating the customer experience. With its innovative approach, this platform is set to redefine how organizations handle voice authentication and fraud prevention.

Media

Media

Integrations Supported

Amazon Connect
Ameyo by Exotel
Avaya Cloud Office
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Microsoft Dynamics 365
Oracle CRM On Demand
Twilio
Zendesk
Zoho CRM

Integrations Supported

Amazon Connect
Ameyo by Exotel
Avaya Cloud Office
Exotel
Freshdesk
Genesys Cloud CX
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Knowlarity
Microsoft Dynamics 365
Oracle CRM On Demand
Twilio
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voicekey

Date Founded

2010

Company Location

United Kingdom

Company Website

www.voicekey.co.uk/product-overview/

Company Facts

Organization Name

gnani.ai

Company Location

India

Company Website

www.gnani.ai/products/voice-biometrics/

Categories and Features

Categories and Features

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