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What is Vonage AI Studio?

Vonage AI Studio is an intuitive platform designed for both developers and those without a technical background, empowering users to create and implement AI-driven conversational interfaces across multiple channels, including voice, SMS, WhatsApp, and web chat. Its user-friendly drag-and-drop interface allows individuals to craft complex conversational flows without requiring extensive coding knowledge. Among its key features are Natural Language Understanding (NLU) that interprets user intent, Automatic Speech Recognition (ASR) that transforms spoken language into text, and Text-to-Speech (TTS) technology that generates smooth and captivating audio responses. The platform offers seamless integration with numerous APIs and services, facilitating effortless interaction with existing business systems. Additionally, AI Studio provides users with real-time analytics and insights, allowing for the monitoring and enhancement of conversational efficiency. By transitioning from traditional IVR systems to sophisticated natural language speech recognition, companies can deliver a more interactive and human-like customer experience. This cutting-edge strategy not only boosts user satisfaction but also optimizes communication workflows, creating a more effective engagement model overall. In today's fast-paced environment, such innovations are essential for staying competitive and meeting customer expectations.

What is SAP Joule?

Joule revolutionizes your interactions with SAP business systems, ensuring each engagement is valuable and every task is optimized for efficiency. With its integrated AI copilot, you can accelerate workflows while obtaining comprehensive insights and executing tasks effortlessly within your SAP framework. You will receive immediate insights that draw from your business data, supplemented with pertinent context. Joule is unique as it is the only copilot that is intrinsically linked to your SAP business data. Enhance your business performance through tailored content generation designed for specific roles; for example, managers can quickly find information on employee compensation, developers can create app logic, data models, and testing scripts, while sourcing managers can easily produce requests for proposals. The system offers you the autonomy to determine when and how AI performs tasks, safeguarding your business's control over decisions, data privacy, and security. By adhering to UNESCO’s widely recognized ethical AI standards, Joule strengthens your AI governance, helping you avoid unnecessary expenses and data redundancy commonly associated with other copilots. This groundbreaking strategy not only improves operational productivity but also cultivates a more accountable and transparent corporate atmosphere, ultimately paving the way for long-term success. With Joule, your organization can thrive in an increasingly complex digital landscape.

Media

Media

Integrations Supported

Fluents.ai
OrientDB
SAP Business Data Cloud
SAP Business Network
SAP Cloud Identity Services
SAP Connected Depot
SAP Customer Data Cloud
SAP Data Services
SAP EAM
SAP EPPM
SAP Enable Now
SAP Event Ticketing
SAP Financials
SAP Integrated Business Planning (IBP)
SAP Internet of Things
SAP Knowledge Central
SAP Management of Change
SAP Manufacturing Execution
SAP Manufacturing Integration & Intelligence
SAP Trade Promotion Management

Integrations Supported

Fluents.ai
OrientDB
SAP Business Data Cloud
SAP Business Network
SAP Cloud Identity Services
SAP Connected Depot
SAP Customer Data Cloud
SAP Data Services
SAP EAM
SAP EPPM
SAP Enable Now
SAP Event Ticketing
SAP Financials
SAP Integrated Business Planning (IBP)
SAP Internet of Things
SAP Knowledge Central
SAP Management of Change
SAP Manufacturing Execution
SAP Manufacturing Integration & Intelligence
SAP Trade Promotion Management

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vonage AI Studio

Date Founded

2001

Company Location

United States

Company Website

www.vonage.com/communications-apis/ai-studio/

Company Facts

Organization Name

SAP

Date Founded

1972

Company Location

Germany

Company Website

www.sap.com/products/artificial-intelligence/ai-assistant.html

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