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What is Vonage Business?

Vonage Business stands out as a leading cloud communication platform designed for businesses of all types and sizes. It meets the extensive communication needs of organizations striving for growth, offering more than 40 key features alongside functionalities for mobility, conferencing, and smooth integration with top cloud applications. With a user community surpassing 500,000 companies, Vonage offers various flexible plans and packages that cater to different organizational requirements. This versatility contributes to its popularity among businesses looking to significantly improve their communication strategies. As a result, many enterprises have chosen Vonage to help streamline their communication processes and foster better collaboration.

What is SessionCloud?

SessionCloud is a powerful platform designed for the creation of softphone applications, accommodating a wide spectrum of clients ranging from emerging ITSPs with just a few hundreds of users to seasoned VoIP service providers and PBX vendors overseeing numerous businesses. Upon logging into your SessionCloud account for the first time, you will be greeted by an empty main Projects interface. To start your journey, click the 'Create App' button, where you will need to choose a plan and provide a name for your application; remember that this name is permanent and essential for project identification within the portal. After establishing your project, it will be listed in the main project view alongside its current status, allowing for easy access and oversight. For further customization, simply select 'Edit' from the Actions menu on the right side of the screen. In the Project detail view, you will encounter various categories that differ according to the chosen plan, presenting you with specialized options for enhancing your project. This organized framework guarantees that users can manage their projects effectively and without unnecessary hurdles, streamlining the overall development process. Additionally, the user-friendly design of the interface makes it easy for both novice and experienced developers to navigate through the project setup effortlessly.

Media

Media

Integrations Supported

BlueZoo
Carbyne
Cyclr
Google Contacts
Loangility
Microsoft Outlook
Mozilla Firefox
Prodoscore
PubNub
Reveal
SMS Gatez
Salesforce
Sugar Sell
Techforce.ai
Textline
VEVS Car Rental Software
ValidSoft
Zapier
n8n

Integrations Supported

BlueZoo
Carbyne
Cyclr
Google Contacts
Loangility
Microsoft Outlook
Mozilla Firefox
Prodoscore
PubNub
Reveal
SMS Gatez
Salesforce
Sugar Sell
Techforce.ai
Textline
VEVS Car Rental Software
ValidSoft
Zapier
n8n

API Availability

Has API

API Availability

Has API

Pricing Information

$19.99/month/user
Free Trial Offered?
Free Version

Pricing Information

$13 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vonage

Date Founded

2001

Company Location

United States

Company Website

www.vonage.com

Company Facts

Organization Name

SessionTalk

Date Founded

2009

Company Location

United Kingdom

Company Website

sessiontalk.co.uk

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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