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What is Vonix?

Envision a future where your clients can connect with you effortlessly through various channels. With all modes of communication—such as SMS, chat, messaging, and social media—consolidated into a single user-friendly interface, the complexity of communication is greatly reduced. There are even more exciting features awaiting you, so sign up now to be among the first to experience Flex. Flex by Vonix empowers you to engage through chat, calls, texts, and messages while managing your business profile seamlessly via one mobile application. Every feature of your business phone is now accessible from your mobile device, making it feel just like being in the office. You can easily text or message clients, and even transfer entire conversations thanks to our internal collaboration tools. Ensure everyone stays informed by syncing dialogues with customer records, enhancing your team's efficiency. With access to advanced business calling features, including interactive voice menus and voicemail transcription, customers have the flexibility to reach out through their preferred communication method, ultimately boosting satisfaction and accelerating problem resolution. The future of business communication is here, and it’s designed to keep you connected like never before.

What is Comcast Business VoiceEdge?

To fast-track your path to achievement, it is crucial to implement a reliable phone system that functions flawlessly across various locations and supports the applications and devices you use regularly. Our cloud-based PBX (private branch exchange) solution fulfills these needs and provides a host of benefits often found in traditional on-site PBX systems while eliminating the requirement for additional hardware and physical storage space. Comcast Business offers an extensive selection of hosted voice services designed for businesses of any size, all supported by the most expansive private voice-over-IP (VoIP) network in the country. When compared to conventional PBX solutions, VoiceEdge not only enhances performance but also decreases costs, simplifies management, and allows for greater scalability. Furthermore, our Business VoiceEdge Desktop App is now equipped with integrated Unified Communications tools that are essential for your organization’s connectivity. These features include a user-friendly softphone, voicemail access, screen sharing options, and integration with Chrome™, all consolidated on your desktop for optimal convenience and productivity. Consequently, these tools streamline your communication processes, enabling your team to operate more effectively and achieve greater success. By leveraging such advanced features, your business can ensure that it remains competitive in today's fast-paced environment.

Media

Media

Integrations Supported

AgencyZoom
Coalfire
DNSPerf
Delta Lake
Filevine
Grabyo
ITP
Media Monitors
Oreka TR
QQCatalyst
Singular
Teamstack
Vantage Point
Vertafore AMS360
Wade & Wendy
businessphone.com

Integrations Supported

AgencyZoom
Coalfire
DNSPerf
Delta Lake
Filevine
Grabyo
ITP
Media Monitors
Oreka TR
QQCatalyst
Singular
Teamstack
Vantage Point
Vertafore AMS360
Wade & Wendy
businessphone.com

API Availability

Has API

API Availability

Has API

Pricing Information

$29.99 per user per month
Free Trial Offered?
Free Version

Pricing Information

$29.95/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vonix

Date Founded

2019

Company Location

United States

Company Website

www.vonix.io

Company Facts

Organization Name

Comcast

Company Location

United States

Company Website

business.comcast.com/enterprise/products-services/unified-communications/comcast-business-voiceedge

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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