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What is Vox Switch?

Voxvalley emerges as a key player in the softswitch domain of the IP Communication industry, offering an advanced VoIP softswitch solution at attractive price points. With a proven track record of launching innovative iterations of their softswitch platform, Voxvalley consistently addresses the diverse needs of their global customers. Their softswitch is expertly designed to equip service providers with critical functionalities such as routing, billing, reporting, and monitoring, all essential for a thriving VoIP business. Users can effectively control and supervise all operational aspects through a user-friendly, centralized browser-based interface, which is fortified with username and password protections to safeguard against unauthorized access. Additionally, Voxvalley provides differentiated pricing models based on concurrent call capacity, thereby granting flexibility to its clients. The company is also dedicated to delivering outstanding technical support, ensuring a smooth and swift implementation of the softswitch platform, which allows service providers to start their operations without delay. This blend of high-quality features and superior customer service solidifies Voxvalley's reputation as the go-to choice for numerous players in the VoIP sector, further enhancing their standing in a competitive market. As the demand for efficient VoIP solutions continues to grow, Voxvalley is well-positioned to adapt and thrive in this evolving landscape.

What is Caller ID Reputation?

Caller ID Reputation is a specialized service that enables businesses to monitor and manage their caller IDs across various leading telecom carriers, call-blocking applications, and aggregator APIs. This tool provides immediate insight into how calls are presented to clients, helping organizations identify problematic caller IDs and potentially reducing the occurrence of flags by up to 95% within the first month. With its user-friendly dashboard, businesses can efficiently manage multiple lines simultaneously, thus minimizing the risk of their calls being labeled as spam or scams. Additionally, Caller ID Reputation offers real-time notifications and detailed dashboards for continuous oversight, empowering users to quickly address any flagged numbers. By building a solid reputation for their phone numbers, companies can boost their connection rates and uphold their brand's credibility. An important issue to consider is that blocked calls can hinder communication with patients, who might be left unaware of attempts to reach them, whether through calls or text messages. Thus, ensuring the successful delivery of calls is vital for maintaining effective communication with both clients and patients, ultimately supporting better service outcomes. Furthermore, consistent monitoring of caller ID reputation can lead to long-term improvements in customer trust and engagement.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voxvalley Technologies

Company Website

vox-switch.com/softswitch-vendor/

Company Facts

Organization Name

Caller ID Reputation

Date Founded

2018

Company Location

United States

Company Website

calleridreputation.com

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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