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What is Voxela VCare?

Our mission is to revolutionize the caregiving environment by improving incident detection to be both intelligent and effective. VCare provides crucial insights that enable caregivers to react promptly and competently. By establishing a proactive approach to post-incident management, we seek to prevent similar incidents from happening in the future. The Voxela system swiftly alerts caregivers on their mobile devices, dramatically reducing response times from several minutes down to just seconds. Furthermore, reviewing incidents post-event allows caregivers to enhance the quality of care they deliver. Notably, the implementation of the Voxela system has resulted in an impressive 80% reduction in emergency room visits and hospital admissions. Facilities that integrate our technology frequently note that residents benefit from longer stays. Protecting user privacy is a core principle of our approach, and we adopt multiple strategies to ensure that confidentiality is maintained at all times. Our dedication to improving the caregiving experience remains steadfast, and we are consistently seeking innovative solutions to advance this essential domain. As we move forward, we are excited about the potential improvements our initiatives can bring to caregivers and those they serve.

What is SimboConnect?

SimboConnect functions as an Intelligent Virtual Assistant (IVA) tailored for healthcare practitioners of various scales, delivering a Software as a Service (SaaS) solution that optimizes both incoming and outgoing phone interactions. This cutting-edge bot adeptly interacts with patients via phone, handling a spectrum of queries ranging from straightforward appointment bookings to intricate medication refill requests and callback inquiries, all while autonomously fulfilling certain requests and guiding others to the right personnel to ensure all appointments and tasks are managed effectively. Moreover, SimboConnect organizes patient communications in a coherent manner, which facilitates extensive automation and provides valuable analytics insights. Its all-encompassing 360-degree follow-up dashboard enables healthcare providers to view a complete log of patient interactions in a single, easily accessible location. Patients enjoy quick responses without enduring long wait times or navigating cumbersome interactive voice response systems, which enhances their experience. In addition, healthcare facilities gain peace of mind knowing that no calls or appointment requests are missed, significantly improving the patient experience overall. By integrating seamlessly into healthcare workflows, this solution not only elevates operational efficiency but also cultivates deeper connections between patients and providers, ultimately fostering a more supportive healthcare environment. As such, the implementation of SimboConnect can lead to transformative improvements in patient satisfaction and operational effectiveness within healthcare systems.

Media

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Voxela

Company Location

United States

Company Website

www.voxela.ai/

Company Facts

Organization Name

Simbo AI

Date Founded

2019

Company Location

United States

Company Website

www.simbo.ai/

Categories and Features

Remote Patient Monitoring

Dashboard
Data Import/Export
HIPAA Compliant
Mobile Payments
Monitoring Device Integration
Patient Engagement
Patient Portal
Patient Records Management
Patient Surveys
Reminders
Virtual Visits

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

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