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What is VyaShield?

VyaShield's chargeback automation is crafted to assist businesses in recovering lost revenue by significantly reducing, and potentially eliminating, chargebacks entirely. Through the use of our user-friendly graphical reporting tools and real-time analysis capabilities, you can easily monitor and identify the sources of chargebacks, ultimately leading to substantial cost savings. Our platform simplifies the process of transaction monitoring and identification, allowing merchants to quickly respond to chargeback alerts, which typically require around half an hour of manual work. With our cutting-edge automation, merchants have the potential to decrease chargebacks by up to 73%, based on our extensive knowledge in the field. Furthermore, VyaShield's smooth integration with Visa's 3DSV2 technology further lowers the risk of chargeback exposure for merchants. This integration is especially beneficial for those who have encountered challenges related to fraudulent or friendly fraud, offering an essential layer of defensive measures. Additionally, with our Visa Merchant Purchase Inquiry (VMPA) integration, merchants can take proactive steps to tackle chargebacks, thereby averting any possible revenue losses before they arise. Altogether, our all-encompassing solution merges various platforms dedicated to protecting your business operations while improving your financial well-being. This holistic strategy not only secures against chargebacks but also boosts operational efficiency, ensuring that your business thrives in a competitive marketplace. By adopting our solution, you can focus more on growing your business rather than managing chargebacks.

What is Chargeback Defense?

Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.

Media

Media

Integrations Supported

First Data
Konnektive CRM
Recurly
ResponseCRM
USAePay
Worldpay

Integrations Supported

First Data
Konnektive CRM
Recurly
ResponseCRM
USAePay
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VyaPay

Date Founded

2018

Company Location

United States

Company Website

vyapay.com/vyashield/

Company Facts

Organization Name

Chargeback Defense

Company Location

United States

Company Website

www.chargebackdefense.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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