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What is WOLFCOM Automatic Smart Redaction?

Law enforcement agencies frequently allocate considerable time and resources to the video redaction process before making footage public. To alleviate the challenges associated with this task, we have developed a video redaction tool that provides both automated and manual redaction options. With each license of our WOLFCOM Evidence Management Software (WEMS), users gain access to free basic redaction features. This basic functionality enables users to manually blur faces by simply drawing a square over the area of interest in the video, a feature that is available at no charge to all WEMS users. Should the subject move during playback, the software allows users to easily reposition the square without the need to redraw it, as it intelligently tracks the square’s movement across video frames. This capability ensures that the redaction process is both smooth and efficient. Furthermore, our software includes an optional smart video redaction feature, giving users the ability to select their preferred method of redaction. Ultimately, our solution aims to improve both productivity and user-friendliness for those responsible for handling sensitive video material, making the entire process more manageable and less time-consuming. In doing so, we hope to support law enforcement in their efforts to maintain transparency while safeguarding privacy.

What is Thematic?

Consolidate, analyze, and rank customer feedback on an inclusive and interactive platform. Leverage AI-driven thematic and sentiment analysis to extract meaningful insights. Optimize your customer feedback strategy through sophisticated evaluations of themes and sentiments that reveal essential insights vital for improving your business outcomes. Effortlessly merge feedback from diverse channels, including online reviews, chat interactions, and surveys, with convenient one-click features. Thematic enhances feedback utilization by automatically redacting sensitive information, allowing teams to handle data securely and in accordance with regulations. It systematically organizes feedback into recognizable themes and sentiments as they emerge, providing quantitative analysis of recurring themes for a richer understanding. The platform offers robust search capabilities to investigate similar themes and acquire further insights. You can easily manage themes with options to edit, disregard, or combine them. Utilize powerful analytical tools to uncover significant issues and apply filtering options to categorize and refine your results based on organized data. Set up alerts for developing concerns and efficiently trace back to pinpoint root causes, enabling swift proactive management and resolution of customer issues. This holistic strategy not only deepens your connection with customers but also guides informed strategic planning effectively, ensuring that their voices are heard and acted upon in a timely manner.

Media

Media

Integrations Supported

Medallia
Salesforce Essentials
SurveyMonkey
Zendesk

Integrations Supported

Medallia
Salesforce Essentials
SurveyMonkey
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WOLFCOM

Date Founded

2018

Company Location

United States

Company Website

wolfcomusa.com/audio-video-redaction/

Company Facts

Organization Name

Thematic

Date Founded

2015

Company Location

New Zealand

Company Website

www.getthematic.com

Categories and Features

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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