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What is WaterStreet System?

WaterStreet's platform for property and casualty insurance, combined with its policy administration services, enables your organization to operate with enhanced efficiency. This all-encompassing suite goes beyond mere business process outsourcing for insurance; it also elevates the customer experience through innovative technology and optimized workflows. By boosting visibility and fostering better interactions with policyholders, your agents can more adeptly identify cross-selling opportunities while delivering proactive assistance to customers when they need it most. The incorporation of process automation, along with instant access to critical documents and data, ensures the timely provision of precise information, which nurtures both accountability and transparency. The WaterStreet P&C Insurance Suite centralizes all your data and operational tasks, eliminating the need to manage multiple software systems for your enterprise. This cohesive integration demonstrates exemplary customer service, creating a strong connection between clients and agents, as well as between agents and insurance providers. Ultimately, this comprehensive strategy not only boosts operational efficiency but also significantly improves satisfaction levels for everyone involved. In addition, the emphasis on user-friendly interfaces and responsive support further enhances the overall effectiveness of the platform.

What is Claims Signal?

Claims Signalâ„¢ is an innovative quality assurance solution for claims, created by Aon and Athenium Analytics, aimed at assisting insurers in identifying high-risk claims at an earlier phase. By enhancing the overall experience for policyholders, this platform has the potential to significantly improve claims indemnity and expenses, with estimates ranging from 4% to 6%. In the current dynamic landscape of insurance, claims teams are under increasing pressure to boost customer satisfaction, optimize workflows, and reduce financial losses. While regular quality audits can successfully uncover the underlying issues and divergences from best practices, the insights gleaned from these evaluations might not be available for weeks or months after a claim has been finalized. Envision having the capability to monitor open claims in real-time and address quality issues proactively before they adversely affect outcomes. The Claims Signal platform employs cutting-edge artificial intelligence to analyze open claims, pinpoint emerging challenges, and generate instant alerts, enabling frontline managers to act swiftly before a claim is resolved. By incorporating predictive analytics along with timely notifications, insurers can potentially decrease claims leakage by as much as 4%, thereby revolutionizing the claims management landscape. This forward-thinking methodology not only boosts operational productivity but also cultivates a mindset of ongoing enhancement among claims teams, ultimately leading to a more responsive and effective claims handling process. As a result, insurers can better align their strategies with customer needs and market demands.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WaterStreet Company

Company Location

United States

Company Website

www.waterstreetcompany.com

Company Facts

Organization Name

Athenium Analytics

Company Location

United States

Company Website

www.athenium.com/products/claims-signal/

Categories and Features

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

Insurance Policy

Cancellation Tracking
Claims Tracking
Policy Generation
Policy Issuance
Policy Processing
Quotes / Estimates
Rating Engine
Reinstatement Tracking
Reinsurance Administration
Renewal Management
Underwriting Management

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

Categories and Features

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

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