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What is Wave.video?

Wave.video serves as a comprehensive video platform that integrates five key tools essential for effective video marketing: live streaming studios, video recording applications, video editing software, thumbnail creation tools, and video hosting services. Users benefit from a vast library of over 200 million stock videos, images, and audio tracks, along with more than 1,000 customizable templates, making it an economical choice for businesses and marketers aiming to produce professional live streams, promotional videos, and GIFs without requiring design expertise. Among its standout features for live streaming are fully customizable layouts that necessitate no coding knowledge, the ability to plan live broadcasts with various scenes, multistreaming capabilities to several channels with straightforward scheduling, and simultaneous broadcasting from two cameras. Additionally, the video editor includes impressive functionalities such as auto-captions in various styles, an AI-driven text-to-video feature, access to the extensive library of stock content, the option to upload personal footage, auto-resizing for over 30 video formats, and voice-over capabilities. This platform not only simplifies the video creation process but also enhances the overall quality and reach of content produced by its users.

What is GrowthDot Video Reply?

Enhance the customer support experience by using the Video Reply app integrated with Zendesk, which enables you to record and send video responses directly within ticket interactions, transcending standard text communications. Despite its potential, the adoption of video in customer support remains surprisingly minimal among many organizations. Video replies offer a fantastic opportunity to swiftly produce product demonstrations, personally introduce yourself to customers, or highlight effective solutions to their issues. This method not only builds trust but also expedites the ticket resolution process, resulting in greater overall customer satisfaction. With the Video Reply feature, you can easily record videos from within Zendesk tickets or select from a specially curated library available in the app. Leverage video to create informative tutorials that thoroughly explain the necessary steps to resolve customer inquiries effectively. You can also save your recorded videos in the library for convenient future reference. In addition, requesting videos from customers can provide you with valuable insights into their specific concerns and needs. Organizing your video content with tags allows for straightforward retrieval and classification. Moreover, you can personalize video page previews for your recipients, fostering a more engaging and customized communication experience that resonates with customers. This innovative approach not only enhances interactions but also serves to strengthen the overall relationship between support teams and customers.

Media

Media

No images available

Integrations Supported

Dropbox
Facebook
Google Drive
HubSpot CRM
HubSpot Customer Platform
Instagram
Popupular
Social Champ
Vimeo
Wistia
X (Twitter)
YouTube
YouTube Live
Zendesk

Integrations Supported

Dropbox
Facebook
Google Drive
HubSpot CRM
HubSpot Customer Platform
Instagram
Popupular
Social Champ
Vimeo
Wistia
X (Twitter)
YouTube
YouTube Live
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$20.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$19 per agent/per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Wave.video

Date Founded

2011

Company Location

United States

Company Website

wave.video/

Company Facts

Organization Name

GrowthDot

Date Founded

2015

Company Location

Ukraine

Company Website

growthdot.com

Categories and Features

Live Streaming

Access Control
Audience Analytics
Audience Engagement
Browser-based
Customizable Branding
Encoding
Event Scheduling
Live Streaming Production
Moderation
Monetization Tools
Multi-Screen / Split-Screen
Multiple Camera Feeds
Multistreaming
Session Recording
Social Media Integration
Streaming Platform Integration

Video

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

Video Editing

3D Video Editing
Audio Tools
Brand Overlay
Collaboration
Media Library
Social Sharing
Speed Adjustment
Split / Merge
Supports HD Resolution
Text Overlay
Video Capture
Video Stabilization

Video Making

Animation
Collaboration Tools
Customizable Branding
Drag & Drop
Media Library
Privacy Options
Social Sharing
Templates
Text Overlay
Text to Video
Video Capture
Voice-Over

Video Marketing

Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing

Categories and Features

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