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What is We Love Customers?

The We Love Customers platform brings together all the vital tools necessary for improving customer recommendations and cultivating loyalty. Although each tool functions autonomously, their seamless integration reveals enhanced capabilities and effectiveness. Turn your loyal customers into enthusiastic brand promoters by implementing a successful customer referral program. With We Love Customers, encourage your customers to advocate for your brand within their circles. Significantly improve customer satisfaction while strengthening loyalty. Use We Love Customers to measure how likely your customers are to recommend your brand via an NPS survey, which delivers crucial insights. By automating the collection of customer reviews, you can gain a richer understanding of your clientele. Gathering feedback not only helps you evaluate customer satisfaction but also builds trust among potential buyers. Furthermore, inspire your customers to interact more with your brand and return for additional purchases, creating a sustainable loop of loyalty and advocacy. In the end, the platform equips businesses with the tools necessary to foster enduring relationships with their customer base, ensuring success in a competitive market. This holistic approach empowers brands to thrive by leveraging their strongest asset: their customers.

What is Baton?

Baton enables service providers to turn leads that would otherwise go unserviced into new revenue opportunities by connecting them with verified professionals in their field! The leads generated by Baton are not only exclusive but have also been vetted by peers, ensuring they align perfectly with the specific services you offer and the areas you serve. Unlike other platforms that provide shared and unreliable leads scattered all over the internet, Baton guarantees that referrals come directly from other businesses. You are only charged for unique referrals that align with your services, are within your service area, and demonstrate genuine interest when you reach out. Acting as your advocate, Baton prioritizes safeguarding both your clientele and your business reputation throughout the referral process. We take great care to ensure that referrals from existing clients are directed only to businesses that comply with our Pledge to Protect, and wherever possible, we prefer to work with niche-specific and non-competitive providers. Additionally, Baton records calls, collects feedback from referred customers, and addresses any partner disputes that may arise. This all-encompassing support framework guarantees that both service providers and their clients enjoy a reliable and efficient referral experience while fostering trust in the process. With Baton, you can focus on delivering exceptional service while we handle the complexities of lead management.

Media

Media

Integrations Supported

CloudSponge
Ecwid
Shopify
WordPress

Integrations Supported

CloudSponge
Ecwid
Shopify
WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

We Love Customers

Date Founded

2016

Company Location

France

Company Website

www.welovecustomers.fr/

Company Facts

Organization Name

Baton

Date Founded

2019

Company Location

United States

Company Website

www.batonleads.com

Categories and Features

Customer Advocacy

Advocate Management
Campaign Management
Communication Management
Community Management
Gamification
Referral Tracking
Reporting/Analytics
Rewards Program
Social Engagement

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

Categories and Features

Referral

Affiliate Marketing
Campaign Management
Contact Management
Employee Referral Management
Feedback Management
Lead Engagement
Loyalty Program
Referral Tracking
Rewards Management

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