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What is Welkin?

Welkin is designed to improve care coordination by ensuring that the right team member addresses patient needs at every stage of their journey. By providing team members with smooth transitions and a customized experience for each patient they serve, we facilitate a more individualized approach to care. The complete automation of programs not only enhances patient engagement but also alleviates the workload, allowing for a smooth transition to the subsequent phase of care. By clearly defining processes and escalation protocols based on specific outcomes or conditions, your team can concentrate on what is most important – delivering high-quality care. It is crucial to implement escalation pathways for situations that need monitoring, such as adverse events, out-of-range results, particular patient responses, or low engagement levels. Additionally, the system can automatically send internal notifications or trigger emails and SMS alerts to care team members in response to certain actions or lack thereof, as well as for upcoming or missed appointments. This thorough approach ensures that every vital detail is accounted for in the continuum of patient care, thereby enhancing overall outcomes and satisfaction. Furthermore, by streamlining communication and responsibilities, Welkin empowers healthcare teams to respond more effectively to patient needs.

What is Dina?

Dina is designed to foster collaboration within a modern, flexible, and integration-friendly setting. The platform leverages data to identify the best post-acute and in-home care partners while providing actionable insights derived from the home environment. We build a network of top-tier partners using information sourced from CMS, your organization, as well as proprietary data gathered by Dina. Our digital framework includes post-acute providers, home health services, non-medical home care agencies, organizations addressing social determinants of health (SDOH), and family caregivers. It presents the healthcare industry’s first fully-integrated communication suite that adheres to HIPAA regulations, offering real-time messaging integrated with a care coordination workflow that covers care transitions, referrals, durable medical equipment (DME) orders, health plan authorizations, ongoing patient tracking, and family caregiver engagement. Moreover, advanced predictive models are utilized to spot patients at high risk of returning to the emergency department, thereby enhancing proactive care management. This all-encompassing strategy not only simplifies communication but also nurtures a collaborative atmosphere that can lead to significantly better health outcomes, ultimately benefiting both patients and healthcare providers alike.

Media

Media

Integrations Supported

Labrador CMS
Medsender

Integrations Supported

Labrador CMS
Medsender

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Welkin Health

Date Founded

2013

Company Location

United Statesa

Company Website

welkinhealth.com

Company Facts

Organization Name

Dina

Company Location

United States

Company Website

www.dinacare.com/platform

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Categories and Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

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